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BrilliantSmart WiFi General FAQ's

Can I use other brands with BrilliantSmart

Any TUYA based smart product can be incorporated into your BrilliantSmart App.

You can also incorporate other brands of Smart products by using the IFTTT app. Using the IFTTT app can combine other Smart product systems together with BrilliantSmart

Can i just use the app or do i need Google/Alexa

You do not need to use a Google or Alexa. These devices gives you the ability to control your BrilliantSmart products by voice.

Can you use your phone directly

No, BrilliantSmart products require WiFi to operate.

Do BrilliantSmart WiFi products affect your internet speed

Most products such as lights, switches and sensors will use minimal bandwidth.
Your internet speed will be affected when streaming video footage from your BrilliantSmart camera similar to any streaming site.

Does the device need to be re-added if ichanging routers

If your router’s wifi name and password change, you need to reset the device and add it again. 

Alternatively you can rename you new Wifi bands to your old names and use the same passwords.

I cannot connect all of my BrilliantSmart products

This is all dependent on your router and home network configuration.

Most home routers can accommodate between 10 and 30 devices per wireless band. If you have a dual band router, then the total wireless devices you can connect will range from 20 to 60 (10-30 for the 2.4GHz and 10-30 for the 5GHz). You will not be able to connect all devices to one band.

Devices that connect to your home network include smartphones, tablets, computers, game consoles, TV’s, speakers (such as a Google mini), smart appliances (fridges or hi-fi equipment) and casting devices (Chromecast).

Since the router’s wireless channel is shared between all the wireless devices, adding devices will inevitably result in slower network access for them all. This will be particularly noticeable if some devices are using a lot of wireless bandwidth, for example by watching a movie or playing an online game. If this is the case, the maximum number of wireless devices that will operate satisfactorily while connected to the same router will vary depending on what the devices are used for. It will also vary depending on how much wireless congestion or interference is present in the location where the router is installed.

Here are a few ways that may help fix the issue:

  • Upgrade your modem to one with larger Wi-Fi bandwidth.
  • Add access points (AP’s) to you network to share the Wi-Fi load.
  • Creating a mesh network.

Check what frequency band you are connecting to?
Modern modems and routers are designed to broadcast Wi-Fi networks on 2.4 GHz only or 2.4GHz and 5.0 GHz wavelengths. At present BrilliantSmart Wi-Fi products require the use of only a 2.4 GHz Wi-Fi networks to function properly.

There are a few Wi-Fi routers that are only configured to broadcast a 5.0 GHz signal. If your router can only broadcast a 5.0 GHz signal, the BrilliantSmart device you are trying to connect will not be found during the setup process, and you will not be able to complete the in-app setup.

However, in most cases, you can adjust your modem or router to begin broadcasting a 2.4 GHz signal. Check your router’s manual or contact your internet provider to find out how to enable 2.4 GHz networking. During setup it is also recommended to disable “smart priority” so that 5 GHz signal does not override the 2.4GHz.

My device keeps failing during connection

Please note when adding device:
1. Confirm device is powered on.
2. Confirm the device is under config mode.
3. Confirm that device, smartphone and router are as close to each other.
4. Make sure the network function of router and smartphone are unblocked.
5. Confirm the entered router password is correct.
6. Confirm adding device is under 2.4 WIFI channel. Enable the broadcast and not allow to hide Wi-Fi
7. Confirm that router’s encryption method is WPA2-PSK and authentication type is AES, or both are set up as automatic.
8. If router’s connected devices reach the amount limit. Please try to turn off some devices’ wifi function and configure again.
9. If router enables MAC address filter, please try removing the device from MAC filter list and make sure router is allowing device to be connected
10. Make sure that the router has the DHCP service enabled. If it is not enabled, the address will be occupied.
11. If it still doesn’t work, it may be that the router is not compatible with the device. It is recommended that you replace the router and try again.

My firewall is set to block, which ports do the apps need

You can try port 80/443 or port 1883


The WIFI indicator flashes quickly, but configuration failed

1. If the indicator light flashes quickly all the time. Please re-try or restart the Wi-Fi module. If it still does not work, please submit the model number of the router and the phone in Feedback, we will verify and process for you.
2. If the indicator light is out after the quick flash all the time. Please check if your phone can access the external network when connecting Wi-Fi, and check if the name and password for the Wi-Fi is correct in network distribution; please remove the device and re-try after confirmation.
3. The indicator light stays on after the quick flash Please pair and test the network after removal.

What encryption types do our Smart Home products support

Currently our smart home products only support WEP and WPA/WPA2 encryptions. Portal and WPA/WPA2 enterprise are not supported. For security un-secured open networks are not supported. Note: Smart home products do support hidden SSIDs. You will need to enter the SSID and password manually to connect when you do the configuration.

What if the device is offline

1. Please confirm whether the device is energized;
2. Please confirm whether the device or the network has been cut off. If so, there is a process to go online. Please check whether it is online after 2 minutes.
3. Please confirm the network is stable.(Check methods: put the phone or iPad besides your device and make sure they’re in the same network environment, try to open a website to judge if the network can be used.)
4. Confirm whether the home Wi-Fi network is normal, or whether the Wi-Fi name and password have been modified. If so, remove the device and add it again, PS: 5G wifi is temporarily not supported, only 2.4G wifi can be used.
5. If the network is normal, but the device is still offline, check if there are too many Wi-Fi connections. .Please try to restart the router, wait 3 minutes and observe the status of the device;
6. If all is normal after check, we recommend that you remove the device and add it again.(Device Removal Method: Open the App and enter the device control page, click “…” button which is in the top right corner, click on the bottom of the page “remove device”)

What range will BrilliantSmart products work up to

There is no specified distance. The range is dependent on obstructions between the BrilliantSmart product and the location of the router, such as concrete, plaster walls, furniture, mirrors etc. In particular sold metal objects in the path of the signal.
To ensure a Brilliant Smart product will work, we recommend that your phone shows at least two bars of Wi-Fi signal where the product will be installed.
Tip: Your modem should be centrally in the house for maximum effectiveness.

What’s the difference between a scene and a group

A group is a cluster of one type of product that you can associate together. A scene can have multiple products all controlled at the same time.

Will it reset if it is turned on by the manual light switch

The light will turn back on in the last “on” state of the device. This is dependent on the type of product dependant. The Jupiter dimmer connector will power light on.
Tip: Create lighting schedules in the Brilliant Smart app to ensure lights turn on and off.

Ceiling Fan Troubleshooting

DC Fan not operating with remote

Cause: Remote is not properly paired with fan 

Correction:

Follow pairing procedure in the instruction manual.
For Aviator, Concorde II, Hercules – While holding the set button on the back of the remote, switch power on to the fan via wall switch and continue to hold the set button for at least 5 seconds.
For Concorde, Galaxy II, Tempest DC, Tempo DC – While holding the Fan On/Off button on the remote, switch power on to the fan via wall switch and continue to hold the Fan On/Off button for at least 5 seconds.

Fan Rattles

Cause: Loose bottom plate 

Correction: Tighten bottom plate on fan 

Fan Wobbles

Cause: Unbalanced blades

Correction: Use supplied balancing kit to balance out each blade. Take time to BALANCE the fan. This procedure removes up to 99% of unwanted noises originating from the top canopy and hanging ball. 

Fan does not rotate after pairing and/or receiver beeps

Cause: Quick connect plugs not connected properly between mounting bracket and receiver or between receiver and fan. 

Correction: Disconnect and reconnect plugs ensuring they are making good contact. Perform pairing procedure again. 

Fan not operating using remote

Cause:

1. Battery may be dead
2. Dip switches on remote and receiver do not match
3. Quick connect plugs not connected properly between mounting bracket and receiver or between receiver and fan.

Correction:

1. Replace with new battery
2. Check dip switches are set to th same setting on both remote and receiver
3. Disconnect and reconnect plugs ensuring they are making good contact.

Fan not operating using wall control

Cause: Quick connect plugs not connected properly 

Correction: Disconnect and reconnect plugs ensuring they are making good contact. 

Humming Noise (intermittent)

Possible Cause: Ripple Control

Correction: Call your electricity provider to determine if you have ripple control in your area. Your provider will supply you with a ripple control filter free of charge.

Indicator on DC remote is not illuminating

Cause: Check the battery 

Correction: Battery may be installed backwards or may need replacing. 

Ticking Noise

Possible Cause:

1. Blade & Mounting bracket screws loose
2. Canopy screws loose
3. Mounting bracket not securely anchored to a solid joist or beam.

Correction:
1. Tighten blade and mounting bracket screws.
2. Tighten canopy screws.
3. Tighten bracket mounting screws.

Nexus Lite Gateway Actions

Can I create a copy of existing actions

Yes, you can create a copy of existing action.

●    Tap Actions

●    Then click on Edit on top  right corner.

●    Click the copy symbol on the desired action which you want to copy.

●    Click on Copy when the pop-up appears.

●    Another pop- appears stating “Actions Created Successfully”

●    Tap “Ok”


How many devices can be added to Quick Action

10 devices can be added to a Quick Action and can be controlled using a Quick action.

How to Create Device based Trigger Action

●    To add a Time based Trigger Action, click on Actions tab and then select  Trigger.

●    Select the Device based trigger out of the list.

●    Select Home Lite Hub from the list.

●    Select the trigger.

For example: Light intensity.

●    Set the conditions for the trigger to be executed and specify the day and time. 

●    Click on Done at the top right corner of the screen.

●    Enter the Action Name, select an Icon for the Action and Notifications.

●    Click on Devices to proceed further.

●    Tap on Add Device to add devices to the Action and follow the steps and then click on Save on the top right of the screen.

●    A pop-up will appear mentioning, “ Action created successfully”.


How to Create Location based Action

●    To add a Location based Trigger Action, click on Actions tab and then select  Trigger.

●    Select the Location based trigger out of the list.

●    Enter the radius (in meters) and choose the specific day and time for the action to be executed.

●    Enter the Action Name, select Icon and Notifications and click on Devices.

●    Click on Add Device to add devices to your Action.

●    Select the Device to be added.

For example: Wi-Fi Double Plug.

●    Select the Device State and click on Done.

●    Click on Add Device again to add more devices and follow the steps.

●    Tap on Save at the top right corner of the screen once all the devices are added.

●    A pop-up appears mentioning, “Action created successfully”.


How to Create Sequence Action

●    To add a Sequence action, click on Actions on the Home Screen and then select Sequence Action.

●    Next, click on Add Action.

●    Tap on Add a Sequence.

●    Enter the Name for your Action.

●    Select an Icon of your choice for the Action.

●    Turn ON/OFF the toggle to receive the notifications for Actions.

●    Tap on Add Device to start adding devices for your Action.

●    Select the device that you want to add.

For example: Air Conditioner. 

●    Select the Temperature, Mode, Speed and Swing that you would want your AC to be on.

●    Click on Add Device to add more devices to the Action.

●    Select the next device that you want to add.

For example: Glass Wall Switch 1.

●    Select the Device State and click on Done.

●    Select Add Device to add more devices.

●    Select the Device that you want to add.

For example: A60 RGBW bulb.

●    Select the Device State and click on Done.

●    Click on the timer to change the time gap between the two devices to be controlled.

●    Click on Add Device to add more devices.

●    Select the next device that you want to add.


For example: Smart Power Strip-b9d8.

●    Select the Device Status.

●    Follow the same steps to add more devices to the action.

●    Click on Save on the top right of the screen.

●    A pop-up appears saying, “Action created successfully”.


How to Create Time Based Trigger Action

●    To add a Time based Trigger Action, click on Actions tab and then select  Trigger.

●    Select the Time based trigger out of the list.

●    Select the Time and Days  for the Action to be executed and then click on Done.

●    Provide the Action Name, select the Icon and Notifications.

●    Click on Add Device under Devices to add devices to your Action.

●    Select the Device that you would want to add to your Action.

For example: Air Conditioner.

●    Select the keys for AC and then click on Done.

●    Click on Add Device to add more devices. 

●    After adding all the devices, click on Save on the top right of the screen.

●    A pop-up appears mentioning, “Action created successfully.”


How to add Quick Actions

●    Quick action allows you to control multiple devices such as lights, television and air conditioner with one click. 

●    To add Quick action, click on the Actions tab and then click on Quick.

Select Add Quick Action.

●    Provide the Action Name, Icon and Notifications for the Action.

●    Click on Add Device under Devices to add devices to your Action.

●    Select the Device that you want to add to the Quick Action.

For example: Air Conditioner.

●    Select the Temperature, Mode, Speed and Swing for the AC.

●    Click on Add Device to add another Device.

●    Select the Device that you want to add.

For example: Glass Wall Switch 2.

●    Select the Device Status and click on Done.

●    Similarly, click on  Add Device to add another device and follow the steps and then click on Save.

●    A pop-up appears saying, “Action created successfully.”



What are Trigger Actions

There are three categories under Trigger based Actions 1) Time 2) Location 3) Device.

Time: The Action is triggered at the exact selected Time.

Location: The Action is triggered based on your Arriving/Departing location.

Device: The Action is triggered based on an input from one of the devices from the list.


What are the possible Trigger based Actions

Below are the possible Trigger based Actions.

●    Date and Time

●    Temperature

●    Light Intensity

●    Location - Arriving & Departure


Nexus Lite Gateway Application

Can Guest User access new devices added by the Master User

Yes. A Guest User should be given privileges to the new devices when Master User adds new devices. If the user cannot access newly added devices, follow the steps mentioned. Open Nexus Home app» Settings » Hub Settings »tap on Check for Home Updates, enter the password and tap OK.

Can I change the registered Email address

No, you cannot change the registered Email address.

Can I control my products remotely

Yes. You can access and control your products from the Nexus Home App from anywhere, as long as you are connected to the Internet or mobile data.

Can I have multiple users on my Nexus Home account?

Yes. You can give access for your Devices/Rooms/Actions/Security to other users. As the master account user, you can add, edit and remove their privileges at any time.

Can I set personalized images for my Rooms?

Yes, you can set personalized images for your Rooms. However, when you login from another device, personalized images will not be accessible as they are not stored in the cloud.

Entered the wrong Wi-Fi password, how do I change it?

●    Connect your phone to Nexus Home Lite access point and open Nexus Home App.

●    Tap on Settings at the bottom-right of your screen.

●    Select Hub Settings and tap on Change Access point.

●    A pop-up Appears. Enter your Nexus Home password.

●    Select your home Wi-Fi network from the list and enter the password of the network.

●    Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Hub is connected and go back to the Nexus Home App.

●    Your Wi-Fi password is successfully reset.


How do I change the Device name in Nexus Home App?

In the Nexus Home App:

●    Tap on Devices and select a device.

●    Tap on Edit at the top-right corner and enter your desired name under the Name section.

Note: You can only change the name for IR remote added to Nexus Home Plus Hub.(Air conditioner, Television, and all media devices). 



To change the name for Brilliant Smart Devices:

In the Nexus Home App:

●    Tap on Devices and select any Brilliant device.

●    Tap on Settings icon at the top-right corner 

●    Tap on Name field

●    A pop-up appears with “Refresh, Open Brilliant App, Cancel”. Click on “Open Brilliant App” - You will be navigated to Brilliant app.

●    Change for the name for desired device and then navigate back to Nexus Home app

●    Tap on “Refresh” option for the same above mentioned pop-up


How do I change the Room name in the Nexus Home App?

In the Nexus Home App:

●    Tap on Devices and select Rooms. Select a Room.

●    Tap on the edit icon at the top-right corner and enter your desired name under the Room name section.


How do I change/reset my password?

In Nexus Home App, tap on Settings at the bottom-right.

●    Select Password.

●    Under Password screen, enter the Current Password, New password of your choice and then Confirm New Password.

●    Tap on Change.


How do I logout from the Nexus Home App?

In the Nexus Home App: Select Settings on bottom right corner, scroll down and tap on Logout.

How do I remove Guest users from my account?

In the Nexus Home App:

●    Tap on Settings at the bottom-right corner.

●    Select Manage Users.

●    Select the user you would like to remove from your account.

●    Tap on Delete User.

●    Enter the password and tap on OK.


How many Actions can I create in my Nexus Home account?

You can create a maximum of 20 Actions, this includes both Quick and Trigger based Actions and you can add up to 5 devices to each Action. Unlimited Home Theatre Sequence Actions can be created and you can add up to 20 IR or Wi-Fi device keys to this Action.

How many rooms can I add in my Nexus Home account?

Unlimited rooms can be added to your Nexus Home account.

How to add Devices or Actions to Favourites?

●    To add Devices/Actions to Favourites, click on Edit at the top right of the screen.

●    Select the Star Icon to add the Devices/Actions and tap on Done.

●    Devices/Actions used frequently can be added to the Favourites for ease of control.

●    The selected Devices/Actions will be displayed on the Notifications tab.


How to add a Guest user?

In Nexus Home App:

●    Tap on Settings at the bottom-right corner.

●    Select Manage Users. Enter the details and assign privileges to monitor and control assigned Devices and Actions of your Nexus Home Lite. 

●    Tap on Add User.


How to change the temperature display unit from Celsius to Fahrenheit?

In the Nexus Home App:

●    Tap on Settings at the bottom right corner.

●    Select Account Settings. Select your desired Display unit.


How to delete Devices from Nexus Home App?

In the Nexus Home Lite App:

●    Tap on Devices.

●    Tap on Edit at the top-right corner. 

●    Tap on the ’-‘ icon on the device and tap on Delete.


How to remove devices, actions from Favourites?

On the Notifications tab, select Edit and tap on the star icon on the device's/actions. Tap Done to remove them from your favorites list.

I forgot my password. How do I reset it?

●    Open Nexus Home App and Tap Log In.

●    Tap Forgot Password and Enter your email address associated with the Hub.

●    Tap Next. You will receive a temporary password.

●    Now, open Nexus Home App, Tap Log In and enter your email address and the temporary password.

●    After successful Login, tap Settings at the bottom-right corner and select Password. Enter the temporary password in the current password & new password fields and tap Change.


Stop receiving notifications from my Nexus Home Lite?

●    In Nexus Home app, tap on the Settings at the bottom-right corner.

●    Now turn OFF the toggle switch to disable notifications from Nexus Home Lite.

Note: You’ll only receive security related alerts after disabling Notifications.


What mobile platform does Nexus Home support?

Nexus Home currently supports IOS and Android.

What type of devices can be part of Actions?

Wi-Fi and IR devices can be part of Actions.

Where can I view the Activity Feed and Notifications?

You can view the Activity Feed and Notifications on the Nexus Home App Notifications tab. (Last 100 Activities and Notifications can be viewed)

Nexus Lite Gateway Brilliant WiFi Devices

How to import Brilliant devices to Nexus Home Lite?

In Nexus Home App


●    After selecting Add Device under Devices tab, click on Import from Brilliant Smart App.

●    Follow the on-screen instructions and click on Login to Brilliant.

●    Login to your Brilliant Smart App Account. 

●    Tap on Confirm authorization to allow Nexus to access your account information and control of your device.

●    You will get a list of devices from your Brilliant App. Select the devices which you want to import and then click on Add Devices

●    Assign Room to the selected devices and click on Done.

●    After successfully importing of devices, you will receive a pop-up notification, “All devices imported successfully”


Nexus Lite Gateway General

Do I need to keep my Nexus Home Lite always connected to the power source?

Yes. Please keep Nexus Home Lite always connected to the power source.

Does Nexus Home Lite App work in landscape mode?

No, the Nexus Home Lite App works only in portrait mode.

Does Nexus Home Lite use cloud services?

Yes. Nexus Home Lite uses a back-end cloud server.

How far can Nexus Home Lite be placed from my home Wi-Fi router?

We recommend placing the Nexus Home Lite within 30 feet away from your home Wi-Fi Router. If there are many walls between your Wi-Fi Router and Nexus Home Lite, move it closer to the router.

How many and what devices can be added to the Nexus Home Lite?

IR Devices: Most brands of Air Conditioners, Televisions and other A/V devices.

Wi-Fi Devices: All Brilliant WI-FI devices, Philips Hue Lights, Lifx Lights.


How much bandwidth of my Wi-Fi connection does Nexus Home Lite use?

Nexus Home Lite needs a bandwidth of at least 500Kbps for proper working without latencies. Lower bandwidths can cause slower execution and frequent restart of the Hub.

My Nexus Home Lite does not connect to the Wi-Fi router

Make sure the router is configured with the below Wireless Security Version.

1.    WPA-PSK

2.    WPA2-PSK

3.    Both


Optimal Firewall Configurations

For optimum connectivity, please check your Internet Service Provider (ISP) or router manufacturer for assistance with checking Firewall settings and ensuring the following ports are open.

Internal Network Traffic

●    TCP/HTTPS 443 for data traffic.

●    TCP/MQTT 1885 for data traffic

Outbound Traffic to the Internet

●    TCP/HTTPS 443 for data traffic.

●    TCP/MQTT 1885 for data traffic


What information is stored in the cloud?

The cloud stores data of paired devices, most recent state of the devices, command and action logs and non-sensitive user data.

(Note: Sensitive information like passwords of user’s Wi-Fi Access point is NOT stored)


What is Nexus Home Lite?

Nexus Home Lite is a revolutionary automation device that will make your home and life smarter than ever before. This device enables you to have complete control over your Wi-Fi supported devices (Brilliant Wi-Fi Devices, Philips Light, LIFX light) and IR enabled devices at home or business.

What is the data usage of Nexus Home Lite App?

1 to 2 MB per day and up to 100 MB per month.

What protocols does Nexus Home Lite support?

Nexus Home Lite supports: Wi-Fi 2.4GHz (Does not work with 5 GHz) and IR (Infrared)

What type of IR Remotes can be configured in Nexus Home Lite?

Below are the IR Remotes that can be configured in Nexus Home Lite.

●    Television

●    Air Conditioner

●    Audio Amplifier

●    Disc/DVD Player

●    Media Box

●    Projector

●    Satellite Receiver/DTH/Cable

●    Sound Bar

●    Any customizable remote.


What type of devices can be a part of Actions?

All the devices can be part of Actions.

Nexus Lite Gateway Lights

How to add Lifx lights?

Before adding Lifx lights to Nexus Home App, download LIFX App from App Store/Google Play and add lights by following instructions in the App.

In the Nexus Home App:

●    Tap on Devices.

●    Select Add Device. Under Add A Device, select Light.

●    Tap Color Control and select LIFX Lights. Tap on LIFX Lights.

●    Enter your LIFX account credentials and tap on Sign in. Tap on Authorize. Select the devices you wish to connect, enter the device information and tap Done.


How to add Philips Hue lights?

Before adding Philips lights to Nexus Home App, download Philips Hue App from App Store/Google Play and add lights by following instructions in the App.

In the Nexus Home App:

●    Tap on Devices.

●    Select Add Device. Under Add A Device, select Light.

●    Tap Color Control and select Philips Lights. Under Philips Lights, select Philips Hue Bridge.

●    Tap Search Bridge, select the desired bridge from the list and tap on Next. Press the power button on your bridge to pair and tap on Next. Note: Ensure all the Hue lights are turned ON before clicking Search Bridge.

●    Enter the desired name for the Lights and the Location. Tap Done.

Note: Make sure to turn ON all your Philips Hue Light Bulbs to add them to Nexus Home. If you want to add more, select Continue else tap Cancel.


How to control Lifx lights?

1.    Go to Devices. Tap on the device to view the status of the light.

2.    The color and intensity of the light can be controlled.

3.    Tap on the Settings icon at the top-right corner to see the recent activities, edit name and change room.


How to control Philips Hue lights?

●    Go to Devices. Tap on the device to view the status of the light.

●    The color and intensity of the light can be controlled.

●    Tap on the Settings icon at the top-right corner to see the recent activities, edit name and change room.


How to group Philips Hue lights?

In Nexus Home App:

1.    Tap on Devices.

2.    Select Add Device. Under Add A Device, select Light.

3.    Tap Color Control and select Philips Lights. Under Philips Lights, select Philips Hue Group.

4.    Select your bridge and tap on Next. Select the desired number of lights in order to group. You must select a minimum of two lights to create a group.

5.    Enter a name for the group and Location. Tap Done. If you would like to add more groups tap on Ok else tap Cancel.


How to schedule Philips Hue lights?

In Nexus Home App:

1.    Tap on Devices.

2.    Select Add Device. Under Add A Device, select Light.

3.    Tap Color Control and select Philips Lights. Under Philips Lights, select Philips Hue Schedule.

4.    Select your bridge and tap on Next. Select a Philips light you want to schedule.

5.    Enter the Schedule configuration, select the location and Tap Done.


Nexus Lite Gateway Remotes

Can I delete the added IR keys in my own created remote?

Yes, to delete follow the instructions mentioned below.

●    Select the remote you have created and tap on Edit at the top-right corner. Tap the key which you want to delete and select Delete.


How to add AC Ceilling?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select AC CEILING. Push power button of the controller pointing towards the Hub within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected DAIKIN AC in our case.

●    Make sure that the Nexus Home Lite is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

●    Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.


How to add AC SPLIT?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select AC SPLIT. Push power button of the controller pointing towards the Hub within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected BLUE STAR AC in our case.

●    Make sure that the Nexus Home Lite is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

●    Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.


How to add Air Conditioner with no LCD on controller?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model. 

●    If it works for you, enter the device information and tap Done. For example, we have selected EDGESTAR AC in our case.


How to add Air conditioner with LCD on controller?

Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

Select AIR CONDITIONER. Push power button of the controller pointing towards the Hub as shown in the figure within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected CARRIER AC in our case.

Make sure that the Nexus Home Lite is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.

How to add IR Remote (Cloud)?

In Nexus Home App App:

●    Tap on Devices and select Add Device. Under Add A Device, tap on IR Remote.

●    Choose a device to configure from the list of compatible IR devices. Follow on-screen instructions to add the device.

●    In our case, we have selected Bose as a remote by tapping on Search More.

●    Enter the Device Information and tap Done.


How to add IR Remote (Custom)?

In Nexus Home App:

●    Tap on Devices.

●    Select Add Device. Under Add A Device, select IR Remote and tap on Create my Own IR Remote.

●    Select a device from the list. Enter the device information and tap Done.

●    Go back to Devices and select the added custom remote.

●    Tap on the info icon to view the key pairing instructions.

●    Tap on Edit at the top-right corner of the screen. A pop-up appears asking you to double tap the key to pair. Tap OK.

●    Point your original remote control to the Hub and press the desired button on your remote control.

●    Message saying Key Learnt Successfully will appear.

●    Repeat the same process to pair any number of keys from your remote.


How to add Portable Air Conditioner with LCD on controller?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select PORTABLE AIR CONDITIONER (with LCD STATUS ON REMOTE). Select your desired AC brand from the available devices. Enter the model number of your AC in the search bar. Now, select your AC. If you do not find your model, tap Unable to find Model. For example, we have selected MIDEA AC in our case.

●    Make sure that the Nexus Home Lite is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

●    Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.


How to add Portable Air Conditioner with no LCD on controller?

Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

Select PORTABLE AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model.

If it works for you, enter the device information and tap Done. For example, we have selected HAIER AC in our case

How to add Television?

In Nexus Home lite App:

Tap on Devices and select Add Device. Under Add A Device, tap on Television.

Select the brands available or select the brands available or tap on Search More to configure from the list of available IR devices. Follow on-screen instructions to add the device.

Enter the Device Information and tap Done.


How to add Tower Air Conditioner with LCD on controller?

Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

Select TOWER AIR CONDITIONER (with LCD STATUS ON REMOTE). Select your desired AC brand from the available devices. Enter the model number of your AC in the search bar. Now, select your AC. If you do not find your model, tap Unable to find Model. For example, we have selected Koppel AC in our case.

Make sure that the Nexus Home Lite is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.

How to add Tower Air Conditioner with no LCD on controller?

Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

Select TOWER AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model.

If it works for you, enter the device information and tap Done. For example, we have selected MITSUBISHI ELECTRIC AC in our case.

How to add Window Air Conditioner with LCD on controller?

Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

Select WINDOW AIR CONDITIONER (with LCD STATUS ON CONTROLLER). Push power button of the controller pointing towards the Hub as shown in the figure within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected HITACHI AC in our case.

Make sure that the Nexus Home Lite is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.

How to create my own custom remote?

In Nexus Home App:

●    Tap on Devices.

●    Select Add Device. Under Add A Device, select IR Remote and tap on Create my Own IR Remote.

●    Select Custom Remote, enter the device name and tap Done.


Pairing Keys:

●    Select the remote you have created and tap on Edit at the top-right corner. Tap on “+” and select Pairing and follow on-screen instructions to pair your own keys (or) tap on Add key from another Remote to select the keys from another added IR remotes.


My AC does not react after setup, what do I do?

●    Make sure there is line of sight between Nexus Home Lite and AC

●    Make sure that your remote control works from the same position where you placed Nexus Home Lite

●    Try placing Nexus Home Lite at a different position

If all fail:

Choose the remote model from the list or create a remote by your own.


What are Discrete Keys?

Discrete Keys are unique inputs to your devices that can be configured and controlled using your App. For example, your TV has multiple HDMI inputs - HDMI1, HDMI2 etc or AUX1/AUX2 you can add these inputs as discrete input buttons on your App screen. You can do the same with all your other devices, other than ACs.

Note: Discrete keys are only available for all IR media devices.


Which Air Conditioners does Nexus Home Lite support?

Nexus Home Lite works with the following Air Conditioners.

Split AC with and without LCD on the controller.

Ceiling AC

Portable AC with and without LCD on the controller.

Tower AC with and without LCD on the controller.

Window AC with and without LCD on the controller.

Nexus Lite Gateway VoiceAct Alexa

Alexa says device not responding, what do I do?

To overcome this situation, unlink the skill and re-link.

Alexa voice commands to control AVR

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Air Conditioner

Alexa, Turn ON Device Name.

Alexa, Set Device Name to OFF

Alexa, Set Device Name to 20

Alexa, Set Device Name to Cool

Alexa, Set Device Name to Heat (Works only if the mode is available for the brand)

Alexa, Set Device Name to Auto (Works only if the mode is available for the brand)

Note: You can only reduce or increase the temperature when the AC is in Heat and Cool mode.


Alexa voice commands to control Air Purifier

Alexa, Turn ON Device Name

 Alexa, Turn OFF Device Name

Alexa voice commands to control Audio Amplifier

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control CD

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control DTH by Provider

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control DVD BR

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Disc Player

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control FAN

Alexa, Turn ON Device name

Alexa, Turn OFF Device name


Alexa voice commands to control FAN HEATER

Alexa, Turn ON Device name

Alexa, Turn OFF Device name


Alexa voice commands to control GU10 CCT

Alexa, Turn ON Device Name.

Alexa, Turn OFF Device Name.

Alexa, Set Device Name brightness to 40%


Alexa voice commands to control Media Box

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Projector

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control Satellite Receiver/DTH/Cable

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Sound Bar

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control TV Box

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Television

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.


Can I enable/disable nexus Home Lite Actions through Alexa?

Yes, you can enable/disable the Actions in Nexus Home Lite.

Just say, “Alexa, TURN ON Good Night” to enable the Action and “Alexa, TURN OFF Good Night” to disable the Action.

Note: You can only turn ON (Enable) Quick Actions and Home Theater Sequence since these Actions cannot be disabled.


Can I setup or change the settings of my Amazon Alexa without a Smartphone?

Yes, you can set up and control Alexa by going to alexa.amazon.com in your web browser.

Can I turn off Amazon Alexa's microphone?

Yes, by pressing the Microphone ON/OFF button present at the top of the device.

How do I add Amazon Alexa to my Nexus Home Lite?

Firstly make sure you install Amazon Echo App on your device.

1.    In the Echo Application, tap on the menu bar.

2.    Select Skills & Games, search Nexus Home and tap on Nexus Home.

3.    Click on Enable Skill and link your Nexus Home account by entering your Nexus Home account credentials.

4.    Select the desired Hub from the list.

5.    In order to discover the devices added to your Nexus Home account by Amazon Echo, just say Discover Devices.

6.    To view the discovered devices, tap on Devices icon and select All Devices.

Note: Every time you add a new device to the Nexus Home app, make sure you follow the above process.


How do I control IR devices connected to Nexus Home through Amazon Alexa?

Just say: Alexa, Turn ON device name or Alexa, Turn OFF device name to control IR devices with Nexus Home Lite Hub.

Note: Please make sure to give each device a unique name in the Nexus Home App so Alexa knows which devices you want to control. If you change the name of a device in the Nexus Home App, you’ll need to ask Alexa to discover devices to learn the new name of that device.


How do I disable Brilliant Nexus skill for my Alexa?

●    Open Amazon Alexa App.

●    Tap on the side menu icon and select Skills & Games.

●    Tap on Your Skills , select Nexus Home under Enabled and tap on DISABLE SKILL.


How do I have Amazon Alexa discover my devices?

Just say Alexa, discover devices once your Nexus Home account and Amazon accounts are linked.

Note: If you reset and re-setup Nexus Home Lite Hub, disable and enable Nexus Home skill in Alexa app.


How to setup Amazon Alexa?

Download the Alexa App from Google Play/Apple App Store and sign in.

Tip: Before setup, check that you have the latest version of the Alexa app in your device’s app store. With the free Alexa app, you can set up your device; manage your alarms, music, shopping lists, and more. The Alexa app is available on phones and tablets with: * Android 5.0 or higher * iOS 9.0 or higher

To download the Alexa app, go to the app store on your mobile device and search for Alexa app. Then select and download the app.

You can also visit alexa.amazon.com on your web browser.

1.    Turn on Amazon Echo (2nd Generation). Plug the included power adapter into Amazon Echo (2nd Generation) and then into a power outlet. The light ring on Amazon Echo (2nd Generation) turns blue, and then orange. When the light turns orange, Alexa greets you.

2.    Connect Amazon Echo (2nd Generation) to a Wi-Fi network. Follow the guided instructions in the app to connect Amazon Echo (2nd Generation) to a Wi-Fi network. To learn more, go to Connect Your Echo Device to Wi-Fi .

Tip: If your Amazon Echo (2nd Generation) doesn’t connect to your Wi-Fi network, unplug and then plug the device into a power outlet to restart it. If you still have trouble, reset your Amazon Echo (2nd Generation) to its factory settings and set it up again. To learn more, go to Reset Your Echo Device.

3.    Talk to Alexa. You can now use your Echo device. To get started, say the “wake word” and then speak naturally to Alexa. Your Echo device is set to respond to the wake word “Alexa” by default, but you can change it at any time. To manage the wake word in the Alexa app, select the Devices icon, select your device, and then select Wake word. You can also say, “Change the wake word.”

4.    Optional: Connect Amazon Echo (2nd Generation) to an External Speaker While Amazon Echo (2nd Generation) has a speaker, you can connect it to external speakers with an audio cable (sold separately) or through Bluetooth.

Note: Alexa prompts “Going forward, I would like to respond with a beep. Do you want to continue”. If you select continue, Alexa will respond with a beep sound rather than “OK” when you give a command.


Nexus Home connected devices controlled through Alexa

Following Nexus Home connected devices can be controlled through Alexa: 

Television, Air Conditioner, Audio Amplifier, DVD Player, Media Box, Projector, DTH/Cable, Sound Bar, LIFX Lights, Philips Hue Lights,Brilliant Devices, User defined Actions and Home Theater Sequence.

Note: Specify generic names for devices to understand & control using Alexa. You cannot control custom remotes through Alexa.


Nexus Lite Gateway VoiceAct Google Home

Assign your devices to Rooms

By assigning your devices to a room with Google Home Control, you can control multiple devices as a group. First, add rooms in Google Home Control and then assign devices to your rooms.

Note: Rooms set up in Google Home Control are completely separate from the Rooms in the Nexus Home App. The Google Assistant will not recognize the rooms in Nexus Home. Also, Actions cannot be enabled through a command for a Room, so we do not recommend adding Actions to Rooms.


Can I connect multiple Nexus Home accounts to the same Google Home?

No, you cannot connect multiple Nexus Home accounts to the same Google Assistant.

Can I enable/disable Nexus Home Lite Actions through Google Home?

Yes, you can enable/disable the Actions in Nexus Home Lite.

Just say, Ok Google, TURN ON Good Night to enable the Action and Ok Google, TURN OFF Good Night to disable the Action.

Note: You can only turn ON (Enable) Quick Actions and Home Theater Sequence since these Actions cannot be disabled.

Google Home voice commands to control AVR

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Air Conditioner

Okay Google, Turn ON Device Name

Okay Google, Turn OFF Device Name

Okay Google, Set Device Name to OFF

Okay Google, Set Device Name to 20

Okay Google, Set Device Name to Cool

Okay Google, Set Device Name to Heat (Works only if the mode is available for the brand)

Okay Google, Set Device Nameto Heat-Cool (This command is Auto mode. Works only if the mode is available for the brand)

Google Home voice commands to control Air Purifier

Okay Google, turn ON Device name

Okay Google, turn OFF Device name


Google Home voice commands to control Audio Amplifier

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control CD

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control DTH by Provider

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control DVD BR

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control Disc Player

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control FAN

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control FAN Heater

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Media Box

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Projector

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control Satellite Receiver/DTH/Cable

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Sound Bar

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control TV Box

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control Television

Just say: Okay Google, Turn ON device name or Okay Google, Turn OFF device name to control IR devices connected to Nexus Home Hub.

How do I disconnect my Google Home from my Nexus Home account?

Open the Google Home App and tap on the Profile icon at the bottom right corner.

Under GOOGLE ASSISTANT, tap on More Settings.

Select ASSISTANT, tap on Home Control.

Select plus icon and tap on Nexus Home Skill.

Tap Unlink account.

How to setup Google Home and connect with a Nexus Home account?

Make sure you are having the latest version of Google Home app on your phone.

Android:

Download the Google Home App from Google PlayStore.

Open the Google Home App and sign-in using your Google account.

Follow the instructions to set up Google Home.

After successful setup, Tap on + Add on home page to add your B.One account.

Select Set up device and tap on Have something already set up?.

Enter Nexus Home Skill in the Search bar and select it.

Enter your Nexus Home account credentials and tap on Login.

Select your desired Nexus Home Hub from the list. (Note: You can only control the devices which are connected to the selected Hub).

All Devices and Actions in your Nexus Home account will be available in the HOME Page.

iOS:

Download the Google Home App from Apple App Store.

Open the Google Home App and sign-in using your Google account.

Tap on the Profile icon at the bottom right corner.

Under GOOGLE ASSISTANT, tap on More Settings.

Select ASSISTANT, tap on Home Control.

Tap the plus icon at the bottom right under DEVICES and select Nexus Home Skill.

Enter your Nexus Home account email address, password and tap on Login.

Select your desired Hub from the list. (Note: You can only control the devices which are connected to selected Hub)

All Devices and Actions in Nexus Home will be available in HOME CONTROL under DEVICES.

Visit Google, for more information.

Nexus Home connected devices controlled through Google Home

Following Nexus Home connected devices can be controlled through Google Home: Television, Air Conditioner, Audio Amplifier, DVD Player, Media Box, Projector, DTH/Cable, Sound Bar, LIFX Lights, Philips Hue Lights,Brilliant Devices, User defined Actions and Home Theater Sequence.

Note: You cannot control custom remotes through Google Home.

Nexus Lite Gateway as an extender

How to add Home Lite as an Extender using BLE Method?

Home Lite can be added as an extender to expand the reach of the IR signals. IR cannot travel through walls. It is used to control the IR devices that are in different rooms.

Under the Devices tab, click on Add Devices and then tap on Home Lite as an extender.

Now, Power up the device and make sure the LED light is glowing in solid Red color.

Once the pop-up appears, allow the device to connect with Bluetooth.

Ensure that your mobile device and Home Lite are within 5 meters of your Wi-Fi Router.

Select your Home Lite ID.

Enter the password for the  Wi-Fi network that your mobile device is connected to and tap on Connect Wi-Fi.

Your device will start connecting to your Wi-Fi.

Home Lite connects to your Wi-Fi network, Cloud and mobile App.

Enter the Device Information and then click on Done.

A pop-up appears mentioning, “ Device added successfully”. Click on OK.

How to add Home Lite as an Extender using Wi-Fi?

●    Under the Devices tab, click on Add Devices and then tap on Home Lite as an extender.

●    Now, Power up the device and make sure the LED light is glowing in solid Red color.


Once the pop-up appears, allow the device to connect with Bluetooth.

●    If you are unable to see your Hub, please click on Rescan.

●    Even if after Rescanning, you are unable to see your Hub, please click on  Unable to see your Hub?

●    Now, connect your phone to Home Lite Wi-Fi access point in your phone Wi-Fi settings & return to the Nexus Home App.

●    A screen appears stating “You have successfully connected to Home Lite Wi-Fi”.

●    Select your preferred Wi-Fi network to connect Home Lite to the network.

●    Enter the password for the selected Wi-Fi network and tap on Connect Wi-Fi.

●    Click OK  on the pop up screen. Now, open your Wi-Fi settings in your phone and connect your phone to the same Wi-Fi network to which extender is connected and navigate back to Nexus Home App.

●    The Home Lite connects to your Wi-Fi network and mobile App.

●    Enter the Device Information and click on Done.

●    A pop-up appears confirming that the Device is added successfully.


How to delete IR Extender from my Nexus Home Lite Hub?

In Nexus Home App:

●    To delete an Extender, click on Devices tab and tap on Edit at the top right of the screen.

●    Click on the Red “-” icon against the Extender.

●    A pop-up will appear. Click on Delete.

●    A pop-up will appear mentioning IR Extender deleted successfully.


Nexus Lite Gateways

Entered the wrong Wi-Fi password, how do I change it?

●    Connect your phone to the Home Lite ID(XXXXXXXXXXXX) network in your phone Wi-Fi settings and open Nexus Home App.

●    Tap on Settings present at the bottom-right of your screen.

●    Select Hub Settings and tap on Change Access point.

●    A pop-up Appears. Enter your BNexus Home password.

●    Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)

●    Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.


How do I connect my Nexus Home Lite to a different Wi-Fi router?

If the Gateway LED indicator is Solid Blue:

●    In Nexus Home App, tap on the Settings at the bottom-right corner of your screen.

●    Select Gateway (Hub) Settings and tap on Change Access point.

●    A pop-up Appears. Enter your Nexus Home password.

●    Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)

●    Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.

If the Gateway LED indicator is Blinking Red:

●    Connect your phone to Nexus Home Lite ID(XXXXXXXXXXXX) network in your phone Wi-Fi settings and open Nexus Home App.

●    Tap on Settings at the bottom-right of your screen.

●    Select Gateway Settings and tap on Change Access point.

●    A pop-up Appears. Enter your Nexus Home password.

●    Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)

●    Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.


How do I switch between added Gateways in Nexus Home App?

Tap on the side menu icon at top left corner to view added Hubs and select your desired Hub.

How to Calibrate Temperature and Brightness for Nexus Home Lite?

●    After successful Nexus Home Lite setup, Temperature and Brightness can be calibrated to create trigger based Actions using Nexus Home Lite. If the temperature and brightness are not calibrated, they can be set by tapping Devices and selecting Nexus Home Lite.

●    Follow on-screen instructions to calibrate temperature and brightness values for your Hub.

●    After calibrating Brightness values, tap on Edit to calibrate Temperature.

●    Set the room temperature and tap on Save.

●    Temperature and Brightness calibration is complete.


How to Setup Nexus Home Lite through BLE method?

●    Please ensure your mobile device can discover your preferred Wi-Fi network and Home Lite is within 5 meters of your Wi-Fi router, Tap Next


●    Now, Power up the device and make sure the LED light is glowing in solid Red color.


●    Once the pop-up appears, click on OK to allow Nexus Home to use Bluetooth.


●    Ensure that your mobile device and Home Lite are within 5 meters of your Wi-Fi Router.


●    Select your Home Lite ID.


●    Enter the password for the  Wi-Fi network that your mobile device is connected to and tap on Connect Wi-Fi.


●    Your device will start connecting to your Wi-Fi.


●    Home Lite connects to your Wi-Fi network, cloud and mobile App.


●    Home Lite is added successfully.


How to Setup Nexus Home Lite through WI-FI method?

Make sure your Nexus Home Lite is connected to the power supply. Also make sure your Wi-Fi router has an active internet connection.


Step 1: Open Nexus Home App and tap on Sign Up. Enter your Name, Email address, Password of your choice (alphanumeric) and Phone number. Agree to the Terms of services and tap on Sign Up.


Step 2: You will receive a verification email. Click the link (Authenticate e-mail) in that email to verify your account.


Step 3: Select Nexus Home Lite, enter a name of your choice for the Hub and tap on Next. 

Please ensure your phone can discover your preferred Wi-Fi network and Nexus Home Lite Hub is close to Wi-Fi router and tap on Next.


Step 4: Now, connect your phone to Nexus Home Lite Hub access point and return to the Nexus Home App. Select your preferred Wi-Fi networks available to connect Nexus Home Lite Hub or enter SSID (name of the Wi-Fi router) manually.


Step 5: Hold on a few seconds while the App finalizes your setup. You will be redirected to Nexus Home App dashboard after successful setup.


How to add multiple Gateways to my account?

Make sure your Nexus Home Lite is connected to power supply. Also make sure your Wi-Fi router has an active internet connection.

Step 1: Tap on the side menu icon at the top left corner and select + Add Hub (gateway).

Step 2: Select Nexus Home Lite, enter a name of your choice for the Hub (gateway) and tap Next. Please ensure your phone can discover your preferred Wi-Fi network and Nexus Home Hub is close to Wi-Fi router and tap Next.

Step 3: Now, connect your phone to Nexus Home Lite Hub access point and return to the Nexus Home App. Select your preferred Wi-Fi networks available to connect Nexus Home Lite Hub or enter SSID (name of the Wi-Fi router) manually.

Step 4: Wait for a few seconds while the App finalizes your setup. You will be redirected to Nexus Home App Notifications screen after successful setup.


How to change Access Point for my Nexus Home Lite?

●    Connect your phone to the Home Lite ID(XXXXXXXXXXXX) network in your phone Wi-Fi settings and open Nexus Home App.

●    Tap on Settings present at the bottom-right of your screen.

●    Select Hub Settings and tap on Change Access point.

●    A pop-up Appears. Enter your Nexus Home account password.

●    Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)

●    Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Hub is connected and go back to the Nexus Home App.


How to reset Nexus Home Lite Gateway?

Smart Reset:

●    In the Nexus Home App, tap on Settings at the bottom-right corner. Tap on Hub Settings, scroll down and select Reset Hub. Enter your Password and tap OK.


●    Enter the temporary password that you receive to your email and tap Next.


Manual Reset:

●    Press and hold the reset button on your Nexus Home Lite for about 15 seconds and then release it. The LED indicator should turn RED / Blinking RED.


What is the meaning of LED indicator on Nexus Home Lite?

The LED on Nexus Home Lite indicates the current status of Hub. The following activity of the LED means: 

Solid Red - Ready to connect/configure. 

Solid Blue - Connected to home network successfully. 

Blinking Red - Unable to connect to the home network. 

Blinking Blue - Unable to connect to the Internet.


Which Wi-Fi networks does Nexus Home Lite Gateway support?

Nexus Home Lite supports 2.4 GHz b/g/n Wi-Fi networks.

Nexus Plus Gateway Actions

Can I create a copy of existing actions?

Yes, you can create a copy of existing action.

Tap Actions

Then click on Edit on top  right corner.

Click the copy symbol on the desired action which you want to copy.

Click on Copy when the pop-up appears.

Another pop- appears stating “Actions Created Successfully”

Tap “Ok”

How many devices can be added to Quick Action?

10 devices can be added to a Quick Action and can be controlled using a Quick action.

How many devices can be added to Trigger based actions?

10 devices can be added to a Trigger based action.

How to Create Device based Trigger Action?


To add a Time based Trigger Action, click on Actions tab and then select  Trigger.

 

Select the Device based trigger out of the list.

 


 

Select Home Plus Hub from the list.

 

Select the trigger.
For example: Light intensity.

 

Set the conditions for the trigger to be executed and specify the day and time.

 

Click on Done at the top right corner of the screen.

 

Enter the Action Name, select an Icon for the Action and Notifications.

 

Click on Devices to proceed further.

 

Tap on Add Device to add devices to the Action and follow the steps and then click on Save on the top right of the screen.

 

A pop-up will appear mentioning, “ Action created successfully”.

How to Create Location based Action?


●    To add a Location based Trigger Action, click on Actions tab and then select  Trigger.

●    Select the Location based trigger out of the list.

●    Enter the radius (in meters) and choose the specific day and time for the action to be executed.

●    Enter the Action Name, select Icon and Notifications and click on Devices.

●    Click on Add Device to add devices to your Action.

●    Select the Device to be added.

For example: Wi-Fi Double Plug.

●    Select the Device State and click on Done.

●    Click on Add Device again to add more devices and follow the steps.

●    Tap on Save at the top right corner of the screen once all the devices are added.

●    A pop-up appears mentioning, “Action created successfully”.


How to Create Sequence Action?

●    To add a Sequence action, click on Actions on the Home Screen and then select Sequence Action.


●    Next, click on Add Action.


●    Tap on Add a Sequence.


●    Enter the Name for your Action.


●    Select an Icon of your choice for the Action.


●    Turn ON/OFF the toggle to receive the notifications for Actions.


●    Tap on Add Device to start adding devices for your Action.


●    Select the device that you want to add.


For example: Air Conditioner. 


●    Select the Temperature, Mode, Speed and Swing that you would want your AC to be on.


●    Click on Add Device to add more devices to the Action.


●    Select the next device that you want to add.


For example: Glass Wall Switch 1.


●    Select the Device State and click on Done.


●    Select Add Device to add more devices.


●    Select the Device that you want to add.


For example: A60 RGBW bulb.


●    Select the Device State and click on Done.


●    Click on the timer to change the time gap between the two devices to be controlled.

●    Click on Add Device to add more devices.


●    Select the next device that you want to add.


For example: Smart Power Strip-b9d8.


●    Select the Device Status.


●    Follow the same steps to add more devices to the action.


●    Click on Save on the top right of the screen.


●    A pop-up appears saying, “Action created successfully”.


How to Create Time Based Trigger Action?

●    To add a Time based Trigger Action, click on Actions tab and then select  Trigger.


●    Select the Time based trigger out of the list.


●    Select the Time and Days  for the Action to be executed and then click on Done.

●    Provide the Action Name, select the Icon and Notifications.

●    Click on Add Device under Devices to add devices to your Action.

●    Select the Device that you would want to add to your Action.

For example: Air Conditioner.

●    Select the keys for AC and then click on Done.

●    Click on Add Device to add more devices. 

●    After adding all the devices, click on Save on the top right of the screen.


●    A pop-up appears mentioning, “Action created successfully.”


How to add Quick Actions?

●    Quick action allows you to control multiple devices such as lights, television and air conditioner with one click. 

●    To add Quick action, click on the Actions tab and then click on Quick.

Select Add Quick Action.

●    Provide the Action Name, Icon and Notifications for the Action.

●    Click on Add Device under Devices to add devices to your Action.

●    Select the Device that you want to add to the Quick Action.

For example: Air Conditioner.

●    Select the Temperature, Mode, Speed and Swing for the AC.

●    Click on Add Device to add another Device.

●    Select the Device that you want to add.

For example: Glass Wall Switch 2.

●    Select the Device Status and click on Done.

●    Similarly, click on  Add Device to add another device and follow the steps and then click on Save.

●    A pop-up appears saying, “Action created successfully.”


What are Trigger Actions?

There are three categories under Trigger based Actions 1) Time 2) Location 3) Device.

Time: The Action is triggered at the exact selected Time.

Location: The Action is triggered based on your Arriving/Departing location.

Device: The Action is triggered based on an input from one of the devices from the list.


What are the possible Trigger based Actions ?

Below are the possible Trigger based Actions.

●    Date and Time

●    Temperature

●    Light Intensity

●    Location - Arriving & Departure


Nexus Plus Gateway Applications

Can Guest User access new devices added by the Master User?

Yes. A Guest User should be given privileges to the new devices when Master User adds new devices. If the user cannot access newly added devices, follow the steps mentioned below: 

●    Open Nexus Home app

●    Tap Settings.

●    Tap Hub Settings 

●    Tap on Check for Home Updates, enter the password and tap OK.


Can I change the registered Email address?

No, you cannot change the registered Email address.

Can I control my products remotely?

Yes. You can access and control your products from the Nexus Home App from anywhere, as long as you are connected to the Internet or mobile data.

Can I have multiple users on my Nexus Home account?

Yes. You can give access for your Devices/Rooms/Actions/Security to other users. As the master account user, you can add, edit and remove their privileges at any time.

Can I set personalized images for my Rooms?

Yes, you can set personalized images for your Rooms. However, when you login from another device, personalized images will not be accessible as they are not stored in the cloud.

Entered the wrong Wi-Fi password, how do I change it?

●    Connect your phone to Nexus Home Plus access point and open Nexus Home App.

●    Tap on Settings at the bottom-right of your screen.

●    Select Hub Settings and tap on Change Access point.

●    A pop-up Appears. Enter your Nexus Home password.

●    Select your home Wi-Fi network from the list and enter the password of the network.

●    Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Hub is connected and go back to the Nexus Home App.

●    Your Wi-Fi password is successfully reset.


How do I change the Device name in Nexus Home App?

In the Nexus Home App:

●    Tap on Devices and select a device.

●    Tap on Edit at the top-right corner and enter your desired name under the Name section.


Note: You can only change the name for IR remote added to Nexus Home Plus Hub.(Air conditioner, Television, and all media devices). 



To change the name for Brilliant Smart Devices:

In the Nexus Home App:

●    Tap on Devices and select any Brilliant device.

●    Tap on Settings icon at the top-right corner 

●    Tap on Name field

●    A pop-up appears with “Refresh, Open Brilliant App, Cancel”. Click on “Open Brilliant App” - You will be navigated to Brilliant app.

●    Change for the name for desired device and then navigate back to Nexus Home app

●    Tap on “Refresh” option for the same above mentioned pop-up


How do I change the Room name in the Nexus Home App?

In the Nexus Home App:

●    Tap on Devices and select Rooms. Select a Room.

●    Tap on the edit icon at the top-right corner and enter your desired name under the Room name section.


How do I change/reset my password?

In Nexus Home App, tap on Settings at the bottom-right.

●    Select Password.

●    Under Password screen, enter the Current Password, New password of your choice and then Confirm New Password.

●    Tap on Change.


How do I logout from the Nexus Home App?

In the Nexus Home App: Select Settings on bottom right corner, scroll down and tap on Logout.

How do I remove Guest users from my account?

In the Nexus Home App:

●    Tap on Settings at the bottom-right corner.

●    Select Manage Users.

●    Select the user you would like to remove from your account.

●    Tap on Delete User.

●    Enter the password and tap on OK.


How many Actions can I create in my Nexus Home account?

You can create a maximum of 20 Actions, this includes both Quick and Trigger based Actions and you can add up to 5 devices to each Action. Unlimited Home Theatre Sequence Actions can be created and you can add up to 20 IR or Wi-Fi device keys to this Action.

How many rooms can I add in my Nexus Home account?

Unlimited rooms can be added to your Nexus Home account.

How to add Devices or Actions to Favorites?

●    To add Devices/Actions to Favourites, click on Edit at the top right of the screen.

●    Select the Star Icon to add the Devices/Actions and tap on Done.

●    Devices/Actions used frequently can be added to the Favourites for ease of control.

●    The selected Devices/Actions will be displayed on the Notifications tab.


How to add a Guest user?

In Nexus Home App:

●    Tap on Settings at the bottom-right corner.

●    Select Manage Users. Enter the details and assign privileges to monitor and control assigned Devices and Actions of your Eazy. 

●    Tap on Add User.


How to change the temperature display unit from Celsius to Fahrenheit?

In the Nexus Home App:

●    Tap on Settings at the bottom right corner.

●    Select Account Settings. Select your desired Display unit.


How to delete Devices from Nexus Home App?

In the Nexus Home Plus App:

●    Tap on Devices.

●    Tap on Edit at the top-right corner. 

●    Tap on the ’-‘ icon on the device and tap on Delete.


How to remove devices, actions from Favorites?

On the Notifications tab, select Edit and tap on the star icon on the device's/actions. Tap Done to remove them from your favorites list.

I forgot my password. How do I reset it?

●    Open Nexus Home App and Tap Log In.

●    Tap Forgot Password and Enter your email address associated with the Hub.

●    Tap Next. You will receive a temporary password.

●    Now, open Nexus Home App, Tap Log In and enter your email address and the temporary password.

●    After successful Login, tap Settings at the bottom-right corner and select Password. Enter the temporary password in the current password & new password fields and tap Change.


Stop receiving notifications from my Nexus Home Plus?

●    In Nexus Home app, tap on the Settings at the bottom-right corner.

●    Now turn OFF the toggle switch to disable notifications from Nexus Home Plus.

Note: You’ll only receive security related alerts after disabling Notifications.


What mobile platform does Nexus Home support?

Nexus Home currently supports IOS and Android.

What type of devices can be part of Actions?

Wi-Fi and IR devices can be part of Actions.

Where can I view the Activity Feed and Notifications?

You can view the Activity Feed and Notifications on the Nexus Home App Notifications tab. (Last 100 Activities and Notifications can be viewed)

Nexus Plus Gateway BLE Devices

How to add Linkey BLE Lock?

In Nexus Home Plus:

●    Click On Devices and tap on Add Device.

●    Now tap Security and Safety.

●    Tap on Door Lock and select Linkey BLE Lock.

●    Follow the Linkey BLE Door Lock documentation to install and setup your device. When this is complete, tap Next.

●    Enter the device information and tap Done.

●    A pop-up appears mentioning “Device added successfully”, then tap OK.


How to add Microbot push?

In Nexus Home Plus:

●    Click On Devices and tap on Add Device.

●    Now tap Switches and Controls.

●    Tap on Push.

●    Ensure that the device is in advertising mode. You can check if the device is in advertising mode by touching the switch on the Push. The LED indicator on the Push should blink Blue. 

●    Click Next to add this device to your Hub, touch the switch when the LED indicator blinks Red for completion of the pairing process.

●    Enter the device information and tap Done.

●    A pop-up appears mentioning “Device added successfully”, then tap OK.


How to add Nut Tracker?

In Nexus Home Plus:

●    Click On Devices and tap on Add Device.

●    Now tap Tracker.

●    Tap on Nut find2 Smart Tracker.

●    Ensure that the tracker is in advertising mode. You can bring the tracker to advertising mode by clicking the button on the tracker twice. The tracker will confirm via a beep sound after it goes to advertising mode.

●    Click Next to add this device to your Hub.

●    Enter the device information and tap Done.

●    A pop-up appears mentioning “Device added successfully”, then tap OK.


How to reset BLE devices?

In Nexus Home Plus:

●    Tap on Settings on the bottom right corner.

●    Under settings, tap Hub Settings.

●    Tap on Reset BLE Radio.

●    A pop-up appears mentioning “Reset BLE “ will delete all your BLE devices from your Home Plus and app.

●    Select OK to reset BLE radio.

●    A pop-up appeared mentioning, “BLE reset Successful”, then tap OK.


Nexus Plus Gateway Brilliant WiFi Devices

How to import Brilliant devices to Nexus Home Plus?

In Nexus Home App


●    After selecting Add Device under Devices tab, click on Import from Brilliant Smart App.

●    Follow the on-screen instructions and click on Login to Brilliant.

●    Login to your Brilliant Smart App Account. 

●    Tap on Confirm authorization to allow Nexus to access your account information and control of your device.

●    You will get a list of devices from your Brilliant App. Select the devices which you want to import and then click on Add Devices

●    Assign Room to the selected devices and click on Done.

●    After successfully importing of devices, you will receive a pop-up notification, “All devices imported successfully”


Nexus Plus Gateway General

Do I need to keep my Nexus Home Plus always connected to the power source?

Yes. Please keep Nexus Home Plus always connected to the power source.

Does Nexus Home Plus App work in landscape mode?

No, the Nexus Home Plus App works only in portrait mode.

Does Nexus Home Plus use cloud services?

Yes. Nexus Home Plus uses a back-end cloud server.

How far can Nexus Home Plus be placed from my home Wi-Fi router?

We recommend placing the Nexus Home Plus within 30 feet away from your home Wi-Fi Router. If there are many walls between your Wi-Fi Router and Nexus Home Plus, move it closer to the router.

How much bandwidth of my Wi-Fi connection does Nexus Home Plus use?

Nexus Home Plus needs a bandwidth of at least 500Kbps for proper working without latencies. Lower bandwidths can cause slower execution and frequent restart of the Hub.

My Nexus Home Plus does not connect to the Wi-Fi router

Make sure the router is configured with the below Wireless Security Version.

1.    WPA-PSK

2.    WPA2-PSK

3.    Both


Nexus Home Plus supports: Wi-Fi 2.4GHz (Does not work with 5 GHz) and IR (Infrared) and BLE.

All the devices can be part of Actions.

Optimal Firewall Configurations

For optimum connectivity, please check your Internet Service Provider (ISP) or router manufacturer for assistance with checking Firewall settings and ensuring the following ports are open.

Internal Network Traffic

●    TCP/HTTPS 443 for data traffic.

●    TCP/MQTT 1885 for data traffic

Outbound Traffic to the Internet

●    TCP/HTTPS 443 for data traffic.

●    TCP/MQTT 1885 for data traffic


What information is stored in the cloud?

The cloud stores data of paired devices, most recent state of the devices, command and action logs and non-sensitive user data.

(Note: Sensitive information like passwords of user’s Wi-Fi Access point is NOT stored)


What is Nexus Home Plus?

Nexus Home Plus is a revolutionary automation device that will make your home and life smarter than ever before. This device enables you to have complete control over your Bluetooth supported devices (Microbot Push, Tracker, Linkey Lock), Wi-Fi supported devices (Brilliant Wi-Fi Devices, Philips Light, LIFX light) and IR enabled devices at home or business.

What is the data usage of Nexus Home Plus App?

1 to 2 MB per day and up to 100 MB per month.

What protocols does Nexus Home Plus support?

Nexus Home Plus supports: Wi-Fi 2.4GHz (Does not work with 5 GHz) and IR (Infrared) and BLE.

What type of IR Remotes can be configured in Nexus Home Plus?

Below are the IR Remotes that can be configured in Nexus Home Plus.

●    Television

●    Air Conditioner

●    Audio Amplifier

●    Disc/DVD Player

●    Media Box

●    Projector

●    Satellite Receiver/DTH/Cable

●    Sound Bar

●    Any customizable remote.


What type of devices can be added to the Nexus Home Plus?

IR Devices: Most brands of Air Conditioners, Televisions and other A/V devices.

Wi-Fi Devices: All Brilliant WI-FI devices, Philips Hue Lights, LIFX Lights.

BLE Devices: Linkey Lock, Microbot Push, Nut Tracker.


Nexus Plus Gateway Lights

How to add Lifx lights?

Before adding Lifx lights to Nexus Home App, download LIFX App from App Store/Google Play and add lights by following instructions in the App.

In the Nexus Home App:

●    Tap on Devices.

●    Select Add Device. Under Add A Device, select Light.

●    Tap Color Control and select LIFX Lights. Tap on LIFX Lights.

●    Enter your LIFX account credentials and tap on Sign in. Tap on Authorize. Select the devices you wish to connect, enter the device information and tap Done.


How to add Philips Hue lights?

Before adding Philips lights to Nexus Home App, download Philips Hue App from App Store/Google Play and add lights by following instructions in the App.

In the Nexus Home App:

●    Tap on Devices.

●    Select Add Device. Under Add A Device, select Light.

●    Tap Color Control and select Philips Lights. Under Philips Lights, select Philips Hue Bridge.

●    Tap Search Bridge, select the desired bridge from the list and tap on Next. Press the power button on your bridge to pair and tap on Next. Note: Ensure all the Hue lights are turned ON before clicking Search Bridge.

●    Enter the desired name for the Lights and the Location. Tap Done.

Note: Make sure to turn ON all your Philips Hue Light Bulbs to add them to Nexus Home. If you want to add more, select Continue else tap Cancel.


How to control Lifx lights?

1.    Go to Devices. Tap on the device to view the status of the light.

2.    The color and intensity of the light can be controlled.

3.    Tap on the Settings icon at the top-right corner to see the recent activities, edit name and change room.


How to control Philips Hue lights?

●    Go to Devices. Tap on the device to view the status of the light.

●    The color and intensity of the light can be controlled.

●    Tap on the Settings icon at the top-right corner to see the recent activities, edit name and change room.


How to group Philips Hue lights?

In Nexus Home App:

1.    Tap on Devices.

2.    Select Add Device. Under Add A Device, select Light.

3.    Tap Color Control and select Philips Lights. Under Philips Lights, select Philips Hue Group.

4.    Select your bridge and tap on Next. Select the desired number of lights in order to group. You must select a minimum of two lights to create a group.

5.    Enter a name for the group and Location. Tap Done. If you would like to add more groups tap on Ok else tap Cancel.


How to schedule Philips Hue lights?

In Nexus Home App:

1.    Tap on Devices.

2.    Select Add Device. Under Add A Device, select Light.

3.    Tap Color Control and select Philips Lights. Under Philips Lights, select Philips Hue Schedule.

4.    Select your bridge and tap on Next. Select a Philips light you want to schedule.

5.    Enter the Schedule configuration, select the location and Tap Done.


Nexus Plus Gateway Nexus Home Lite as an extender

How to add Home Lite as an Extender using BLE Method?

Home Lite can be added as an extender to expand the reach of the IR signals. IR cannot travel through walls. It is used to control the IR devices that are in different rooms. 


●    Under the Devices tab, click on Add Devices and then tap on Home Lite as an extender.

●    Now, Power up the device and make sure the LED light is glowing in solid Red color.


●    Once the pop-up appears, allow the device to connect with Bluetooth.

●    Ensure that your mobile device and Home Lite are within 5 meters of your Wi-Fi Router.

●    Select your Home Lite ID.

●    Enter the password for the  Wi-Fi network that your mobile device is connected to and tap on Connect Wi-Fi.

●    Your device will start connecting to your Wi-Fi.

●    Home Lite connects to your Wi-Fi network, Cloud and mobile App.

●    Enter the Device Information and then click on Done.

●    A pop-up appears mentioning, “ Device added successfully”. Click on OK.


How to add Home Lite as an Extender using Wi-Fi?

●    Under the Devices tab, click on Add Devices and then tap on Home Lite as an extender.

●    Now, Power up the device and make sure the LED light is glowing in solid Red color.


Once the pop-up appears, allow the device to connect with Bluetooth.

●    If you are unable to see your Hub, please click on Rescan.

●    Even if after Rescanning, you are unable to see your Hub, please click on  Unable to see your Hub?

●    Now, connect your phone to Home Lite Wi-Fi access point in your phone Wi-Fi settings & return to the Nexus Home App.

●    A screen appears stating “You have successfully connected to Home Lite Wi-Fi”.

●    Select your preferred Wi-Fi network to connect Home Lite to the network.

●    Enter the password for the selected Wi-Fi network and tap on Connect Wi-Fi.

●    Click OK  on the pop up screen. Now, open your Wi-Fi settings in your phone and connect your phone to the same Wi-Fi network to which extender is connected and navigate back to Nexus Home App.

●    The Home Lite connects to your Wi-Fi network and mobile App.

●    Enter the Device Information and click on Done.

●    A pop-up appears confirming that the Device is added successfully.


How to delete IR Extender from my Nexus Home Plus Gateway?

In Nexus Home App:

●    To delete an Extender, click on Devices tab and tap on Edit at the top right of the screen.

●    Click on the Red “-” icon against the Extender.

●    A pop-up will appear. Click on Delete.

●    A pop-up will appear mentioning IR Extender deleted successfully.


Nexus Plus Gateway Remotes

Can I delete the added IR keys in my own created remote?

Yes, to delete follow the instructions mentioned below.

●    Select the remote you have created and tap on Edit at the top-right corner. Tap the key which you want to delete and select Delete.


How to add AC Ceilling?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select AC CEILING. Push power button of the controller pointing towards the Hub within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected DAIKIN AC in our case.

●    Make sure that the Nexus Home Plus is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

●    Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.


How to add AC SPLIT?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select AC SPLIT. Push power button of the controller pointing towards the Hub within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected BLUE STAR AC in our case.

●    Make sure that the Nexus Home Plus is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

●    Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.


How to add Air Conditioner with no LCD on controller?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model. 

●    If it works for you, enter the device information and tap Done. For example, we have selected EDGESTAR AC in our case.


How to add Air conditioner with LCD on controller?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select AIR CONDITIONER. Push power button of the controller pointing towards the Hub as shown in the figure within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected CARRIER AC in our case.

●    Make sure that the Nexus Home Plus is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

●    Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.


How to add IR Remote (Cloud)?

In Nexus Home App App:

●    Tap on Devices and select Add Device. Under Add A Device, tap on IR Remote.

●    Choose a device to configure from the list of compatible IR devices. Follow on-screen instructions to add the device.

●    In our case, we have selected Bose as a remote by tapping on Search More.

●    Enter the Device Information and tap Done.


How to add IR Remote (Custom)?

In Nexus Home App:

●    Tap on Devices.

●    Select Add Device. Under Add A Device, select IR Remote and tap on Create my Own IR Remote.

●    Select a device from the list. Enter the device information and tap Done.

●    Go back to Devices and select the added custom remote.

●    Tap on the info icon to view the key pairing instructions.

●    Tap on Edit at the top-right corner of the screen. A pop-up appears asking you to double tap the key to pair. Tap OK.

●    Point your original remote control to the Hub and press the desired button on your remote control.

●    Message saying Key Learnt Successfully will appear.

●    Repeat the same process to pair any number of keys from your remote.


How to add Portable Air Conditioner with LCD on controller?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select PORTABLE AIR CONDITIONER (with LCD STATUS ON REMOTE). Select your desired AC brand from the available devices. Enter the model number of your AC in the search bar. Now, select your AC. If you do not find your model, tap Unable to find Model. For example, we have selected MIDEA AC in our case.

●    Make sure that the Nexus Home Plus is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

●    Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.


How to add Portable Air Conditioner with no LCD on controller?

Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

Select PORTABLE AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model.

If it works for you, enter the device information and tap Done. For example, we have selected HAIER AC in our case.

How to add Television?

In Nexus Home Plus App:

●    Tap on Devices and select Add Device. Under Add A Device, tap on Television.

●    Select the brands available or select the brands available or tap on Search More to configure from the list of available IR devices. Follow on-screen instructions to add the device.

●    Enter the Device Information and tap Done.


How to add Tower Air Conditioner with LCD on controller?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select TOWER AIR CONDITIONER (with LCD STATUS ON REMOTE). Select your desired AC brand from the available devices. Enter the model number of your AC in the search bar. Now, select your AC. If you do not find your model, tap Unable to find Model. For example, we have selected Koppel AC in our case.

●    Make sure that the Nexus Home Plus is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

●    Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.


How to add Tower Air Conditioner with no LCD on controller?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select TOWER AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model. 

●    If it works for you, enter the device information and tap Done. For example, we have selected MITSUBISHI ELECTRIC AC in our case.


How to add Window Air Conditioner with LCD on controller?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select WINDOW AIR CONDITIONER (with LCD STATUS ON CONTROLLER). Push power button of the controller pointing towards the Hub as shown in the figure within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected HITACHI AC in our case.

●    Make sure that the Nexus Home Plus is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.

●    Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.


How to add Window Air Conditioner with no LCD on controller?

●    Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.

●    Select WINDOW AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model. 

●    If it works for you, enter the device information and tap Done. For example, we have selected PANASONIC AC in our case.


How to create my own custom remote?

In Nexus Home App:

●    Tap on Devices.

●    Select Add Device. Under Add A Device, select IR Remote and tap on Create my Own IR Remote.

●    Select Custom Remote, enter the device name and tap Done.


Pairing Keys:

●    Select the remote you have created and tap on Edit at the top-right corner. Tap on “+” and select Pairing and follow on-screen instructions to pair your own keys (or) tap on Add key from another Remote to select the keys from another added IR remotes.


My AC does not react after setup, what do I do?

●    Make sure there is line of sight between Nexus Home Plus and AC

●    Make sure that your remote control works from the same position where you placed Nexus Home Plus.

●    Try placing Nexus Home Plus at a different position

If all fail:

Choose the remote model from the list or create a remote by your own.


What are Discrete Keys?

Discrete Keys are unique inputs to your devices that can be configured and controlled using your App. For example, your TV has multiple HDMI inputs - HDMI1, HDMI2 etc or AUX1/AUX2 you can add these inputs as discrete input buttons on your App screen. You can do the same with all your other devices, other than ACs.

Note: Discrete keys are only available for all IR media devices.


Which Air Conditioners does Nexus Home Plus support?

Nexus Home Plus works with the following Air Conditioners.

●    Split AC with and without LCD on the controller.

●    Ceiling AC

●    Portable AC with and without LCD on the controller.

●    Tower AC with and without LCD on the controller.

●    Window AC with and without LCD on the controller.


Nexus Plus Gateway VoiceAct Alexa

Alexa says device not responding, what do I do?

To overcome this situation, unlink the skill and re-link.

Alexa voice commands to control AVR

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Air Conditioner

Alexa, Turn ON Device Name.

Alexa, Set Device Name to OFF

Alexa, Set Device Name to 20

Alexa, Set Device Name to Cool

Alexa, Set Device Name to Heat (Works only if the mode is available for the brand)

Alexa, Set Device Name to Auto (Works only if the mode is available for the brand)

Note: You can only reduce or increase the temperature when the AC is in Heat and Cool mode.

Alexa voice commands to control Air Purifier

Alexa, Turn ON Device Name

 Alexa, Turn OFF Device Name


Alexa voice commands to control Audio Amplifier

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control CD

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control DTH by Provider

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control DVD BR

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Disc Player

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control FAN

Alexa, Turn ON Device name

Alexa, Turn OFF Device name


Alexa voice commands to control FAN HEATER

Alexa, Turn ON Device name

Alexa, Turn OFF Device name


Alexa voice commands to control GU10 CCT

Alexa, Turn ON Device Name.

Alexa, Turn OFF Device Name.

Alexa, Set Device Name brightness to 40%


Alexa voice commands to control Media Box

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Projector

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Push

Alexa, turn ON Device Name

Alexa, turn OFF Device Name


Alexa voice commands to control Satellite Receiver/DTH/Cable

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Sound Bar

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control TV Box

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.


Alexa voice commands to control Television

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.


Can I enable/disable nexus Home Plus Actions through Alexa?

Yes, you can enable/disable the Actions in Nexus Home Plus.

Just say, “Alexa, TURN ON Good Night” to enable the Action and “Alexa, TURN OFF Good Night” to disable the Action.

Note: You can only turn ON (Enable) Quick Actions and Home Theater Sequence since these Actions cannot be disabled.


Can I setup or change the settings of my Amazon Alexa without a Smartphone?

Yes, you can set up and control Alexa by going to alexa.amazon.com in your web browser.

Can I turn off Amazon Alexa's microphone?

Yes, by pressing the Microphone ON/OFF button present at the top of the device.

How do I add Amazon Alexa to my Nexus Home Plus?

Firstly make sure you install Amazon Echo App on your device.

1.    In the Echo Application, tap on the menu bar.

2.    Select Skills & Games, search Nexus Home and tap on Nexus Home.

3.    Click on Enable Skill and link your Nexus Home account by entering your Nexus Home account credentials.

4.    Select the desired Hub from the list.

5.    In order to discover the devices added to your Nexus Home account by Amazon Echo, just say Discover Devices.

6.    To view the discovered devices, tap on Devices icon and select All Devices.

Note: Every time you add a new device to the Nexus Home app, make sure you follow the above process.


How do I control IR devices connected to Nexus Home through Amazon Alexa?

Just say: Alexa, Turn ON device name or Alexa, Turn OFF device name to control IR devices with Nexus Home Plus Hub.

Note: Please make sure to give each device a unique name in the Nexus Home App so Alexa knows which devices you want to control. If you change the name of a device in the Nexus Home App, you’ll need to ask Alexa to discover devices to learn the new name of that device.


How do I disable Brilliant Nexus skill for my Alexa?

●    Open Amazon Alexa App.

●    Tap on the side menu icon and select Skills & Games.

●    Tap on Your Skills , select Nexus Home under Enabled and tap on DISABLE SKILL.


How do I have Amazon Alexa discover my devices?

Just say Alexa, discover devices once your Nexus Home account and Amazon accounts are linked.

Note: If you reset and re-setup Nexus Home Plus Hub, disable and enable Nexus Home skill in Alexa app.


How to setup Amazon Alexa?

Download the Alexa App from Google Play/Apple App Store and sign in.

Tip: Before setup, check that you have the latest version of the Alexa app in your device’s app store. With the free Alexa app, you can set up your device; manage your alarms, music, shopping lists, and more. The Alexa app is available on phones and tablets with: * Android 5.0 or higher * iOS 9.0 or higher

To download the Alexa app, go to the app store on your mobile device and search for Alexa app. Then select and download the app.

You can also visit alexa.amazon.com on your web browser.

1.    Turn on Amazon Echo (2nd Generation). Plug the included power adapter into Amazon Echo (2nd Generation) and then into a power outlet. The light ring on Amazon Echo (2nd Generation) turns blue, and then orange. When the light turns orange, Alexa greets you.

2.    Connect Amazon Echo (2nd Generation) to a Wi-Fi network. Follow the guided instructions in the app to connect Amazon Echo (2nd Generation) to a Wi-Fi network. To learn more, go to Connect Your Echo Device to Wi-Fi .

Tip: If your Amazon Echo (2nd Generation) doesn’t connect to your Wi-Fi network, unplug and then plug the device into a power outlet to restart it. If you still have trouble, reset your Amazon Echo (2nd Generation) to its factory settings and set it up again. To learn more, go to Reset Your Echo Device.

3.    Talk to Alexa. You can now use your Echo device. To get started, say the “wake word” and then speak naturally to Alexa. Your Echo device is set to respond to the wake word “Alexa” by default, but you can change it at any time. To manage the wake word in the Alexa app, select the Devices icon, select your device, and then select Wake word. You can also say, “Change the wake word.”

4.    Optional: Connect Amazon Echo (2nd Generation) to an External Speaker While Amazon Echo (2nd Generation) has a speaker, you can connect it to external speakers with an audio cable (sold separately) or through Bluetooth.

Note: Alexa prompts “Going forward, I would like to respond with a beep. Do you want to continue”. If you select continue, Alexa will respond with a beep sound rather than “OK” when you give a command.


Nexus Home connected devices controlled through Alexa

Following Nexus Home connected devices can be controlled through Alexa: 

Television, Air Conditioner, Audio Amplifier, DVD Player, Media Box, Projector, DTH/Cable, Sound Bar, LIFX Lights, Philips Hue Lights,Brilliant Devices, User defined Actions and Home Theater Sequence.

Note: Specify generic names for devices to understand & control using Alexa. You cannot control custom remotes through Alexa.


Nexus Plus Gateway VoiceAct Google Home

Assign your devices to Rooms

By assigning your devices to a room with Google Home Control, you can control multiple devices as a group. First, add rooms in Google Home Control and then assign devices to your rooms.

Note: Rooms set up in Google Home Control are completely separate from the Rooms in the Nexus Home App. The Google Assistant will not recognize the rooms in Nexus Home. Also, Actions cannot be enabled through a command for a Room, so we do not recommend adding Actions to Rooms.


Can I connect multiple Nexus Home accounts to the same Google Home?

No, you cannot connect multiple Nexus Home accounts to the same Google Assistant.

Can I enable/disable Nexus Home Plus Actions through Google Home?

Yes, you can enable/disable the Actions in Nexus Home Plus.

Just say, Ok Google, TURN ON Good Night to enable the Action and Ok Google, TURN OFF Good Night to disable the Action.

Note: You can only turn ON (Enable) Quick Actions and Home Theater Sequence since these Actions cannot be disabled.


Google Home voice commands to control AVR

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Air Conditioner

Okay Google, Turn ON Device Name

Okay Google, Turn OFF Device Name

Okay Google, Set Device Name to OFF

Okay Google, Set Device Name to 20

Okay Google, Set Device Name to Cool

Okay Google, Set Device Name to Heat (Works only if the mode is available for the brand)

Okay Google, Set Device Nameto Heat-Cool (This command is Auto mode. Works only if the mode is available for the brand)


Google Home voice commands to control Air Purifier

Okay Google, turn ON Device name

Okay Google, turn OFF Device name


Google Home voice commands to control Audio Amplifier

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control CD

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control DTH by Provider

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control DVD BR

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Disc Player

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control FAN

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control FAN Heater

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Media Box

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Projector

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Push

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Satellite Receiver/DTH/Cable

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Sound Bar

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control TV Box

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name


Google Home voice commands to control Television

Just say: Okay Google, Turn ON device name or Okay Google, Turn OFF device name to control IR devices connected to Nexus Home Hub.

How do I disconnect my Google Home from my Nexus Home account?

●    Open the Google Home App and tap on the Profile icon at the bottom right corner.

●    Under GOOGLE ASSISTANT, tap on More Settings.

●    Select ASSISTANT, tap on Home Control.

●    Select plus icon and tap on Nexus Home Skill.

●    Tap Unlink account.


How to setup Google Home and connect with a Nexus Home account?

Make sure you are having the latest version of Google Home app on your phone.

Android:

●    Download the Google Home App from Google PlayStore.

●    Open the Google Home App and sign-in using your Google account.

●    Follow the instructions to set up Google Home.

●    After successful setup, Tap on + Add on home page to add your B.One account.

●    Select Set up device and tap on Have something already set up?.

●    Enter Nexus Home Skill in the Search bar and select it.

●    Enter your Nexus Home account credentials and tap on Login.

●    Select your desired Nexus Home Hub from the list. (Note: You can only control the devices which are connected to the selected Hub).

●    All Devices and Actions in your Nexus Home account will be available in the HOME Page.

iOS:

●    Download the Google Home App from Apple App Store.

●    Open the Google Home App and sign-in using your Google account.

●    Tap on the Profile icon at the bottom right corner.

●    Under GOOGLE ASSISTANT, tap on More Settings.

●    Select ASSISTANT, tap on Home Control.

●    Tap the plus icon at the bottom right under DEVICES and select Nexus Home Skill.

●    Enter your Nexus Home account email address, password and tap on Login.

●    Select your desired Hub from the list. (Note: You can only control the devices which are connected to selected Hub)

●    All Devices and Actions in Nexus Home will be available in HOME CONTROL under DEVICES.

Visit Google, for more information.

Note: Google Home will not recognize the rooms in Nexus Home. Please try to use other browsers if you face issues with Google Chrome browser while linking your Nexus Home account with Google Home.


Nexus Home connected devices controlled through Google Home

Following Nexus Home connected devices can be controlled through Google Home: Television, Air Conditioner, Audio Amplifier, DVD Player, Media Box, Projector, DTH/Cable, Sound Bar, LIFX Lights, Philips Hue Lights,Brilliant Devices, User defined Actions and Home Theater Sequence.

Note: You cannot control custom remotes through Google Home.


Nexus Plus Gateways

Entered the wrong Wi-Fi password, how do I change it?

●    Connect your phone to the Home Plus ID(XXXXXXXXXXXX) network in your phone Wi-Fi settings and open Nexus Home App.

●    Tap on Settings present at the bottom-right of your screen.

●    Select Hub Settings and tap on Change Access point.

●    A pop-up Appears. Enter your BNexus Home password.

●    Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)

●    Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Hub is connected and go back to the Nexus Home App.


How do I connect my Nexus Home Plus to a different Wi-Fi router?

If the Gateway LED indicator is Solid Blue:

●    In Nexus Home App, tap on the Settings at the bottom-right corner of your screen.

●    Select Gateway (Hub) Settings and tap on Change Access point.

●    A pop-up Appears. Enter your Nexus Home password.

●    Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)

●    Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.

If the Gateway (hub) LED indicator is Blinking Red:

●    Connect your phone to Nexus Home Plus ID(XXXXXXXXXXXX) network in your phone Wi-Fi settings and open Nexus Home App.

●    Tap on Settings at the bottom-right of your screen.

●    Select Gateway (hub) Settings and tap on Change Access point.

●    A pop-up Appears. Enter your Nexus Home password.

●    Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)

●    Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.


How do I switch between added Gateways in Nexus Home App?

Tap on the side menu icon at top left corner to view added Gateways and select your desired Gateway (Hub).

How to Calibrate Temperature and Brightness for Nexus Home Plus?

●    After successful Nexus Home Plus setup, Temperature and Brightness can be calibrated to create trigger based Actions using Nexus Home Plus. If the temperature and brightness are not calibrated, they can be set by tapping Devices and selecting Nexus Home Plus.

●    Follow on-screen instructions to calibrate temperature and brightness values for your Gateway.

●    After calibrating Brightness values, tap on Edit to calibrate Temperature.

●    Set the room temperature and tap on Save.

●    Temperature and Brightness calibration is complete.


How to Setup Nexus Home Plus through BLE method?

●    Please ensure your mobile device can discover your preferred Wi-Fi network and Home Plus is within 5 meters of your Wi-Fi router, Tap Next


●    Now, Power up the device and make sure the LED light is glowing in solid Red color.


●    Once the pop-up appears, click on OK to allow Nexus Home to use Bluetooth.


●    Ensure that your mobile device and Home Plus are within 5 meters of your Wi-Fi Router.


●    Select your Home Plus ID.


●    Enter the password for the  Wi-Fi network that your mobile device is connected to and tap on Connect Wi-Fi.


●    Your device will start connecting to your Wi-Fi.


●    Home Plus connects to your Wi-Fi network, cloud and mobile App.


●    Home Plus is added successfully.


How to Setup Nexus Home Plus through WiFi method?

Make sure your Nexus Home Plus is connected to the power supply. Also make sure your Wi-Fi router has an active internet connection.


Step 1: Open Nexus Home App and tap on Sign Up. Enter your Name, Email address, Password of your choice (alphanumeric) and Phone number. Agree to the Terms of services and tap on Sign Up.


Step 2: You will receive a verification email. Click the link (Authenticate e-mail) in that email to verify your account.


Step 3: Select Nexus Home Plus, enter a name of your choice for the Gateway and tap on Next. 

Please ensure your phone can discover your preferred Wi-Fi network and Nexus Home Plus Gateway is close to Wi-Fi router and tap on Next.


Step 4: Now, connect your phone to Nexus Home Plus Gateway access point and return to the Nexus Home App. Select your preferred Wi-Fi networks available to connect Nexus Home Plus Gateway or enter SSID (name of the Wi-Fi router) manually.


Step 5: Hold on a few seconds while the App finalizes your setup. You will be redirected to Nexus Home App dashboard after successful setup.


How to add multiple Gateways to my account?

Make sure your Nexus Home Plus is connected to power supply. Also make sure your Wi-Fi router has an active internet connection.

Step 1: Tap on the side menu icon at the top left corner and select + Add Gateway.

Step 2: Select Nexus Home Plus, enter a name of your choice for the Gateway and tap Next. Please ensure your phone can discover your preferred Wi-Fi network and Nexus Home Gateway is close to Wi-Fi router and tap Next.

Step 3: Now, connect your phone to Nexus Home Plus Gateway access point and return to the Nexus Home App. Select your preferred Wi-Fi networks available to connect Nexus Home Plus Gateway or enter SSID (name of the Wi-Fi router) manually.

Step 4: Wait for a few seconds while the App finalizes your setup. You will be redirected to Nexus Home App Notifications screen after successful setup.


How to change Access Point for my Nexus Home Plus?

●    Connect your phone to the Home Plus ID(XXXXXXXXXXXX) network in your phone Wi-Fi settings and open Nexus Home App.

●    Tap on Settings present at the bottom-right of your screen.

●    Select Gateway Settings and tap on Change Access point.

●    A pop-up Appears. Enter your Nexus Home account password.

●    Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)

●    Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.


How to reset Nexus Home Plus Gateway?

Smart Reset:

●    In the Nexus Home App, tap on Settings at the bottom-right corner. Tap on Gateway Settings, scroll down and select Reset Gateway. Enter your Password and tap OK.


●    Enter the temporary password that you receive to your email and tap Next.


Manual Reset:

●    Press and hold the reset button on your Nexus Home Plus for about 15 seconds and then release it. The LED indicator should turn RED / Blinking RED.


What is the meaning of LED indicator on Nexus Home Plus?

The LED on Nexus Home Plus indicates the current status of Gateway. The following activity of the LED means: 

Solid Red - Ready to connect/configure. 

Solid Blue - Connected to home network successfully. 

Blinking Red - Unable to connect to the home network. 

Blinking Blue - Unable to connect to the Internet.


Which Wi-Fi networks does Nexus Home Plus Gateway support?

Nexus Home Plus supports 2.4 GHz b/g/n Wi-Fi networks.

Nexus Ultimate Gateway

Entered the wrong Wi-Fi password, how do I change it
  • Connect your phone to the Home Ultimate ID(XXXXXXXXXXXX) network in your phone Wi-Fi settings and open Nexus Home App.
  • Tap on Settings present at the bottom-right of your screen.
  • Select GatewaySettings and tap on Change Access point.
  • A pop-up Appears. Enter your BNexus Home password.
  • Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)
  • Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.
How do I connect my Nexus Ultimate to a different router

If the Gateway LED indicator is Solid Blue:

  • In Nexus Home App, tap on the Settings at the bottom-right corner of your screen.
  • Select Gateway Settings and tap on Change Access point.
  • A pop-up Appears. Enter your Nexus Home password.
  • Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)
  • Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.


If the Gateway LED indicator is Blinking Red:

  • Connect your phone to Nexus Home Ultimate ID(XXXXXXXXXXXX) network in your phone Wi-Fi settings and open Nexus Home App.
  • Tap on Settings at the bottom-right of your screen.
  • Select Gateway Settings and tap on Change Access point.
  • A pop-up Appears. Enter your Nexus Home password.
  • Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)
  • Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.
How do I switch between added Gateways in Nexus App

Tap on the side menu icon at top left corner to view added Gateways and select your desired Gateway.

How to Calibrate Temperature/Brightness for Nexus Ultimate
  • After successful Nexus Home Ultimate setup, Temperature and Brightness can be calibrated to create trigger based Actions using Nexus Home Ultimate. If the temperature and brightness are not calibrated, they can be set by tapping Devices and selecting Nexus Home Ultimate.
  • Follow on-screen instructions to calibrate temperature and brightness values for your Gateway.
  • After calibrating Brightness values, tap on Edit to calibrate Temperature.
  • Set the room temperature and tap on Save.
  • Temperature and Brightness calibration is complete.
How to Setup Nexus Home Ultimate through WI-FI method

Make sure your Nexus Home Ultimate is connected to the power supply. Also make sure your Wi-Fi router has an active internet connection.

Step 1: Open Nexus Home App and tap on Sign Up. Enter your Name, Email address, Password of your choice (alphanumeric) and Phone number. Agree to the Terms of services and tap on Sign Up.

Step 2: You will receive a verification email. Click the link (Authenticate e-mail) in that email to verify your account.

Step 3: Select Nexus Home Ultimate, enter a name of your choice for the Gateway and tap on Next. Please ensure your phone can discover your preferred Wi-Fi network and Nexus Home Ultimate Gateway is close to Wi-Fi router and tap on Next.

Step 4: Now, connect your phone to Nexus Home Ultimate Gateway access point and return to the Nexus Home App. Select your preferred Wi-Fi networks available to connect Nexus Home Ultimate Gateway or enter SSID (name of the Wi-Fi router) manually.

Step 5: Hold on a few seconds while the App finalizes your setup. You will be redirected to Nexus Home App dashboard after successful setup.

How to Setup Nexus Ultimate through BLE method
  • Please ensure your mobile device can discover your preferred Wi-Fi network and Home Ultimate is within 5 meters of your Wi-Fi router, Tap Next
  • Now, Power up the device and make sure the LED light is glowing in solid Red color.
  • Once the pop-up appears, click on OK to allow Nexus Home to use Bluetooth.
  • Ensure that your mobile device and Home Ultimate are within 5 meters of your Wi-Fi Router.
  • Select your Home Ultimate ID.
  • Enter the password for the  Wi-Fi network that your mobile device is connected to and tap on Connect Wi-Fi.
  • Your device will start connecting to your Wi-Fi.
  • Home Ultimate connects to your Wi-Fi network, cloud and mobile App.
  • Home Ultimate is added successfully.
How to add multiple Gateways to my account

Make sure your Nexus Home Ultimate is connected to power supply. Also make sure your Wi-Fi router has an active internet connection.

Step 1: Tap on the side menu icon at the top left corner and select + Add Gateway.

Step 2: Select Nexus Home Ultimate, enter a name of your choice for the Gateway and tap Next. Please ensure your phone can discover your preferred Wi-Fi network and Nexus Home Gateway is close to Wi-Fi router and tap Next.

Step 3: Now, connect your phone to Nexus Home Ultimate Gateway access point and return to the Nexus Home App. Select your preferred Wi-Fi networks available to connect Nexus Home Ultimate Gateway or enter SSID (name of the Wi-Fi router) manually.

Step 4: Wait for a few seconds while the App finalizes your setup. You will be redirected to Nexus Home App Notifications screen after successful setup.

How to change Access Point for my Nexus Ultimate
  • Connect your phone to the Home Ultimate ID(XXXXXXXXXXXX) network in your phone Wi-Fi settings and open Nexus Home App.
  • Tap on Settings present at the bottom-right of your screen.
  • Select Gateway Settings and tap on Change Access point.
  • A pop-up Appears. Enter your Nexus Home account password.
  • Select the desired Wi-Fi network from the list and enter the password of the network. (Note: If you do not see the Wi-Fi network in the list, tap on the Refresh icon. If you still do not see it, tap on Enter SSID to manually enter the name of your Wi-Fi router.)
  • Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.
How to reset Nexus Home Ultimate Gateway

Smart Reset:

In the Nexus Home App, tap on Settings at the bottom-right corner. Tap on Gateway Settings, scroll down and select Reset Gateway. Enter your Password and tap OK.

Enter the temporary password that you receive to your email and tap Next.

Manual Reset:

Press and hold the reset button on your Nexus Home Ultimate for about 15 seconds and then release it. The LED indicator should turn RED / Blinking RED.

What is the meaning of LED indicator on Nexus Ultimate

The LED on Nexus Home Ultimate indicates the current status of Gateway. The following activity of the LED means:

Solid Red - Ready to connect/configure.

Solid Blue - Connected to home network successfully.

Blinking Red - Unable to connect to the home network.

Blinking Blue - Unable to connect to the Internet.

Which Wi-Fi networks does Nexus Ultimate Gateway support

Nexus Home Ultimate supports 2.4 GHz b/g/n Wi-Fi networks.

Nexus Ultimate Gateway Actions

Can I create a copy of existing actions

Yes, you can create a copy of existing action.

  • Tap Actions
  • Then click on Edit on top  right corner.
  • Click the copy symbol on the desired action which you want to copy.
  • Click on Copy when the pop-up appears.
  • Another pop- appears stating “Actions Created Successfully”
  • Tap “Ok”
How many devices can be added to Quick Action

10 devices can be added to a Quick Action and can be controlled using a Quick action.

How many devices can be added to Trigger based actions

10 devices can be added to a Trigger based action.

How to Create Device based Trigger Action

To add a Time based Trigger Action, click on Actions tab and then select  Trigger.

  •  Select the Device based trigger out of the list.
  •  Select Home Ultimate Gateway from the list.
  • Select the trigger. For example: Light intensity.
  •  Set the conditions for the trigger to be executed and specify the day and time.
  •  Click on Done at the top right corner of the screen.
  •  Enter the Action Name, select an Icon for the Action and Notifications.
  •  Click on Devices to proceed further.
  •  Tap on Add Device to add devices to the Action and follow the steps and then click on Save on the top right of the screen.
  •  A pop-up will appear mentioning, “ Action created successfully”
How to Create Location based Action

To add a Location based Trigger Action, click on Actions tab and then select  Trigger.

  • Select the Location based trigger out of the list.
  • Enter the radius (in meters) and choose the specific day and time for the action to be executed.
  • Enter the Action Name, select Icon and Notifications and click on Devices.
  • Click on Add Device to add devices to your Action.
  • Select the Device to be added.
  • For example: Wi-Fi Double Plug.
  • Select the Device State and click on Done.
  • Click on Add Device again to add more devices and follow the steps.
  • Tap on Save at the top right corner of the screen once all the devices are added.
  • A pop-up appears mentioning, “Action created successfully”.
How to Create Sequence Action

To add a Sequence action, click on Actions on the Home Screen and then select Sequence Action.

  • Next, click on Add Action.
  • Tap on Add a Sequence.
  • Enter the Name for your Action.
  • Select an Icon of your choice for the Action.
  • Turn ON/OFF the toggle to receive the notifications for Actions.
  • Tap on Add Device to start adding devices for your Action.
  • Select the device that you want to add. For example: Air Conditioner.
  • Select the Temperature, Mode, Speed and Swing that you would want your AC to be on.
  • Click on Add Device to add more devices to the Action.
  • Select the next device that you want to add. For example: Glass Wall Switch 1.
  • Select the Device State and click on Done.
  • Select Add Device to add more devices.
  • Select the Device that you want to add. For example: A60 RGBW bulb.
  • Select the Device State and click on Done.
  • Click on the timer to change the time gap between the two devices to be controlled.
  • Click on Add Device to add more devices.
  • Select the next device that you want to add. For example: Smart Power Strip
  • Select the Device Status.
  • Follow the same steps to add more devices to the action.
  • Click on Save on the top right of the screen.
  • A pop-up appears saying, “Action created successfully”.
How to Create Time Based Trigger Action

To add a Time based Trigger Action, click on Actions tab and then select  Trigger.

  • Select the Time based trigger out of the list.
  • Select the Time and Days  for the Action to be executed and then click on Done.
  • Provide the Action Name, select the Icon and Notifications.
  • Click on Add Device under Devices to add devices to your Action.
  • Select the Device that you would want to add to your Action. For example: Air Conditioner.
  • Select the keys for AC and then click on Done.
  • Click on Add Device to add more devices.
  • After adding all the devices, click on Save on the top right of the screen.
  •  A pop-up appears mentioning, “Action created successfully.”
How to add Quick Actions
  • Quick action allows you to control multiple devices such as lights, television and air conditioner with one click.
  • To add Quick action, click on the Actions tab and then click on Quick.
  • Select Add Quick Action.
  • Provide the Action Name, Icon and Notifications for the Action.
  • Click on Add Device under Devices to add devices to your Action.
  • Select the Device that you want to add to the Quick Action.
  • For example: Air Conditioner.
  • Select the Temperature, Mode, Speed and Swing for the AC.
  • Click on Add Device to add another Device.
  • Select the Device that you want to add.
    For example: Glass Wall Switch 2.
  • Select the Device Status and click on Done.
  • Similarly, click on  Add Device to add another device and follow the steps and then click on Save.
  • A pop-up appears saying, “Action created successfully.”
What are Trigger Actions

There are three categories under Trigger based Actions 1) Time 2) Location 3) Device.

Time: The Action is triggered at the exact selected Time.

Location: The Action is triggered based on your Arriving/Departing location.

Device: The Action is triggered based on an input from one of the devices from the list.

What are the possible Trigger based Actions

Below are the possible Trigger based Actions.

  • Date and Time
  • Temperature
  • Light Intensity
  • Location - Arriving & Departure

Nexus Ultimate Gateway Application

Can Guest User access new devices added by the Master User

Yes. A Guest User should be given privileges to the new devices when Master User adds new devices. If the user cannot access newly added devices, follow the steps mentioned below:

  • Open Nexus Home app
  • Tap Settings.
  • Tap Hub Settings
  • Tap on Check for Home Updates, enter the password and tap OK.
Can I change the registered Email address

No, you cannot change the registered Email address.

Can I control my products remotely

Yes. You can access and control your products from the Nexus Home App from anywhere, as long as you are connected to the Internet or mobile data.

Can I have multiple users on my Nexus Home account

Yes. You can give access for your Devices/Rooms/Actions/Security to other users. As the master account user, you can add, edit and remove their privileges at any time.

Can I set personalized images for my Rooms

Yes, you can set personalized images for your Rooms. However, when you login from another device, personalized images will not be accessible as they are not stored in the cloud.

Change the temp display unit from Celsius to Fahrenheit

In the Nexus Home App:

  • Tap on Settings at the bottom right corner.
  • Select Account Settings. Select your desired Display unit.
Entered the wrong Wi-Fi password, how do I change it

Connect your phone to Nexus Home Ultimate access point and open Nexus Home App.

Tap on Settings at the bottom-right of your screen.

Select Gateway Settings and tap on Change Access point.

A pop-up Appears. Enter your Nexus Home password.

Select your home Wi-Fi network from the list and enter the password of the network.

Then, tap on Connect Wi-Fi. Now, connect your phone to the Wi-Fi network to which the Gateway is connected and go back to the Nexus Home App.

Your Wi-Fi password is successfully reset.

How do I change the Device name in Nexus Home App

In the Nexus Home App:

  • Tap on Devices and select a device.
  • Tap on Edit at the top-right corner and enter your desired name under the Name section.

Note: You can only change the name for IR remote added to Nexus Home Ultimate Gateway.(Air conditioner, Television, and all media devices).

To change the name for BrilliantSmart Devices in the Nexus Home App:

  • Tap on Devices and select any Brilliant device.
  • Tap on Settings icon at the top-right corner
  • Tap on Name field
  • A pop-up appears with “Refresh, Open Brilliant App, Cancel”. Click on “Open Brilliant App” - You will be navigated to Brilliant app.
  • Change for the name for desired device and then navigate back to Nexus Home app
  • Tap on “Refresh” option for the same above mentioned pop-up
How do I change the Room name in the Nexus Home App

In the Nexus Home App:

  • Tap on Devices and select Rooms. Select a Room.
  • Tap on the edit icon at the top-right corner and enter your desired name under the Room name section.
How do I change/reset my password

In Nexus Home App, tap on Settings at the bottom-right.

  • Select Password.
  • Under Password screen, enter the Current Password, New password of your choice and then Confirm New Password.
  • Tap on Change.
How do I logout from the Nexus Home App

In the Nexus Home App: Select Settings on bottom right corner, scroll down and tap on Logout.

How do I remove Guest users from my account

In the Nexus Home App:

  • Tap on Settings at the bottom-right corner.
  • Select Manage Users.
  • Select the user you would like to remove from your account.
  • Tap on Delete User.
  • Enter the password and tap on OK.
How many Actions can I create in my Nexus Home account

You can create a maximum of 20 Actions, this includes both Quick and Trigger based Actions and you can add up to 5 devices to each Action. Unlimited Home Theatre Sequence Actions can be created and you can add up to 20 IR or Wi-Fi device keys to this Action.

How many rooms can I add in my Nexus Home account

Unlimited rooms can be added to your Nexus Home account.

How to add Devices or Actions to Favorites

To add Devices/Actions to Favourites, click on Edit at the top right of the screen.

Select the Star Icon to add the Devices/Actions and tap on Done.

Devices/Actions used frequently can be added to the Favourites for ease of control.

The selected Devices/Actions will be displayed on the Notifications tab.

How to add a Guest user

In Nexus Home App:

  • Tap on Settings at the bottom-right corner.
  • Select Manage Users. Enter the details and assign privileges to monitor and control assigned Devices and Actions of your Eazy.
  • Tap on Add User.
How to delete Devices from Nexus Home App

In the Nexus Home Ultimate App:

  • Tap on Devices.
  • Tap on Edit at the top-right corner.
  • Tap on the ’-‘ icon on the device and tap on Delete.
How to remove devices, actions from Favorites

On the Notifications tab, select Edit and tap on the star icon on the device's/actions. Tap Done to remove them from your favorites list.

I forgot my password. How do I reset it

Open Nexus Home App and Tap Log In.

Tap Forgot Password and Enter your email address associated with the Gateway.

Tap Next. You will receive a temporary password.

Now, open Nexus Home App, Tap Log In and enter your email address and the temporary password.

After successful Login, tap Settings at the bottom-right corner and select Password. Enter the temporary password in the current password & new password fields and tap Change.

Stop receiving notifications from my Nexus Home Ultimate

In Nexus Home app, tap on the Settings at the bottom-right corner.

Now turn OFF the toggle switch to disable notifications from Nexus Home Ultimate.

Note: You’ll only receive security related alerts after disabling Notifications.

What mobile platform does Nexus Home support

Nexus Home currently supports IOS and Android.

What type of devices can be part of Actions

Wi-Fi and IR devices can be part of Actions.

Where can I view the Activity Feed and Notifications

You can view the Activity Feed and Notifications on the Nexus Home App Notifications tab. (Last 100 Activities and Notifications can be viewed)

Nexus Ultimate Gateway BLE Devices

How to add Linkey BLE Lock
  • Click On Devices and tap on Add Device.
  • Now tap Security and Safety.
  • Tap on Door Lock and select Linkey BLE Lock.
  • Follow the Linkey BLE Door Lock documentation to install and setup your device. When this is complete, tap Next.
  • Enter the device information and tap Done.
  • A pop-up appears mentioning “Device added successfully”, then tap OK.
How to add Microbot push
  • Click On Devices and tap on Add Device.
  • Now tap Switches and Controls.
  • Tap on Push.
  • Ensure that the device is in advertising mode. You can check if the device is in advertising mode by touching the switch on the Push. The LED indicator on the Push should blink Blue.
  • Click Next to add this device to your Gateway, touch the switch when the LED indicator blinks Red for completion of the pairing process.
  • Enter the device information and tap Done.
  • A pop-up appears mentioning “Device added successfully”, then tap OK.
How to add Nut Tracker
  • Click On Devices and tap on Add Device.
  • Now tap Tracker.
  • Tap on Nut find2 Smart Tracker.
  • Ensure that the tracker is in advertising mode. You can bring the tracker to advertising mode by clicking the button on the tracker twice. The tracker will confirm via a beep sound after it goes to advertising mode.
  • Click Next to add this device to your Gateway.
  • Enter the device information and tap Done.
  • A pop-up appears mentioning “Device added successfully”, then tap OK.
How to reset BLE devices

In Nexus Home Ultimate:

  • Tap on Settings on the bottom right corner.
  • Under settings, tap Gateway Settings.
  • Tap on Reset BLE Radio.
  • A pop-up appears mentioning “Reset BLE “ will delete all your BLE devices from your Home Ultimate and app.
  • Select OK to reset BLE radio.
  • A pop-up appeared mentioning, “BLE reset Successful”, then tap OK.

Nexus Ultimate Gateway BrilliantSmart WiFi Devices

How to import Brilliant devices to Nexus Home Ultimate

In Nexus Home App

  • After selecting Add Device under Devices tab, click on Import from Brilliant Smart App.
  • Follow the on-screen instructions and click on Login to Brilliant.
  • Login to your Brilliant Smart App Account.
  • Tap on Confirm authorization to allow Nexus to access your account information and control of your device.
  • You will get a list of devices from your Brilliant App. Select the devices which you want to import and then click on Add Devices
  • Assign Room to the selected devices and click on Done.
  • After successfully importing of devices, you will receive a pop-up notification, “All devices imported successfully”

Nexus Ultimate Gateway General

Does Nexus Home Ultimate App work in landscape mode

No, the Nexus Home Ultimate App works only in portrait mode.

Does Nexus Home Ultimate use cloud services

Yes. Nexus Home Ultimate uses a back-end cloud server.

How far can Nexus Ultimate be placed from my router

We recommend placing the Nexus Home Ultimate within 30 feet away from your home Wi-Fi Router. If there are many walls between your Wi-Fi Router and Nexus Home Ultimate, move it closer to the router.

How many and what devices can be added to the Nexus Ultimate

IR Devices: Most brands of Air Conditioners, Televisions and other A/V devices.

Wi-Fi Devices: All Brilliant WI-FI devices, Philips Hue Lights, Lifx Lights.

BLE Devices: Linkey Lock, Microbot Push, Nut Tracker.

How much bandwidth does Nexus Ultimate use

Nexus Home Ultimate needs a bandwidth of at least 500Kbps for proper working without latencies. Lower bandwidths can cause slower execution and frequent restart of the Gateway.

My Nexus Home Ultimate does not connect to the Wi-Fi router

Make sure the router is configured with the below Wireless Security Version.

  1. WPA-PSK
  2. WPA2-PSK
  3. Both
Optimal Firewall Configurations

For optimum connectivity, please check your Internet Service Provider (ISP) or router manufacturer for assistance with checking Firewall settings and ensuring the following ports are open.

Internal Network Traffic

TCP/HTTPS 443 for data traffic.

TCP/MQTT 1885 for data traffic

Outbound Traffic to the Internet

TCP/HTTPS 443 for data traffic.

TCP/MQTT 1885 for data traffic

What information is stored in the cloud

The cloud stores data of paired devices, most recent state of the devices, command and action logs and non-sensitive user data.

(Note: Sensitive information like passwords of user’s Wi-Fi Access point is NOT stored)

What is Nexus Home Ultimate

Nexus Home Ultimate is a revolutionary automation device that will make your home and life smarter than ever before. This device enables you to have complete control over your Zigbee supported devices (Yale Lock, Sengled Lights, Cree Bulb, Zigbee Motion & Door Sensors), Bluetooth supported devices(Microbot Push, Tracker, Linkey Lock), Wi-Fi supported devices (Brilliant Wi-Fi Devices, Philips Light, LIFX light) and IR enabled devices at home or business.

What is the data usage of Nexus Home Ultimate App

1 to 2 MB per day and up to 100 MB per month.

What protocols does Nexus Home Ultimate support

Nexus Home Ultimate supports: Wi-Fi 2.4GHz (Does not work with 5 GHz) and IR (Infrared) and BLE.

What type of IR Remotes can be configured in Nexus Ultimate

Below are the IR Remotes that can be configured in Nexus Home Ultimate.

  • Television
  • Air Conditioner
  • Audio Amplifier
  • Disc/DVD Player
  • Media Box
  • Projector
  • Satellite Receiver/DTH/Cable
  • Sound Bar
  • Any customizable remote
What type of devices can be a part of Actions

All the devices can be part of Actions.

Nexus Ultimate Gateway Lights

How to add Lifx lights

Before adding Lifx lights to Nexus Home App, download LIFX App from App Store/Google Play and add lights by following instructions in the App.

In the Nexus Home App:

  • Tap on Devices.
  • Select Add Device. Under Add A Device, select Light.
  • Tap Color Control and select LIFX Lights. Tap on LIFX Lights.
  • Enter your LIFX account credentials and tap on Sign in. Tap on Authorize. Select the devices you wish to connect, enter the device information and tap Done.
How to add Philips Hue lights

Before adding Philips lights to Nexus Home App, download Philips Hue App from App Store/Google Play and add lights by following instructions in the App.

In the Nexus Home App:

  • Tap on Devices.
  • Select Add Device. Under Add A Device, select Light.
  • Tap Color Control and select Philips Lights. Under Philips Lights, select Philips Hue Bridge.
  • Tap Search Bridge, select the desired bridge from the list and tap on Next. Press the power button on your bridge to pair and tap on Next. Note: Ensure all the Hue lights are turned ON before clicking Search Bridge.
  • Enter the desired name for the Lights and the Location. Tap Done.
  • Note: Make sure to turn ON all your Philips Hue Light Bulbs to add them to Nexus Home. If you want to add more, select Continue else tap Cancel.
How to control Lifx lights
  1. Go to Devices. Tap on the device to view the status of the light.
  2. The color and intensity of the light can be controlled.
  3. Tap on the Settings icon at the top-right corner to see the recent activities, edit name and change room.
How to control Philips Hue lights
  1. Go to Devices. Tap on the device to view the status of the light.
  2. The color and intensity of the light can be controlled.
  3. Tap on the Settings icon at the top-right corner to see the recent activities, edit name and change room.
How to group Philips Hue lights

In Nexus Home App:

  1. Tap on Devices.
  2. Select Add Device. Under Add A Device, select Light.
  3. Tap Color Control and select Philips Lights. Under Philips Lights, select Philips Hue Group.
  4. Select your bridge and tap on Next. Select the desired number of lights in order to group. You must select a minimum of two lights to create a group.
  5. Enter a name for the group and Location. Tap Done. If you would like to add more groups tap on Ok else tap Cancel.
How to schedule Philips Hue lights

In Nexus Home App:

  1. Tap on Devices.
  2. Select Add Device. Under Add A Device, select Light.
  3. Tap Color Control and select Philips Lights. Under Philips Lights, select Philips Hue Schedule.
  4. Select your bridge and tap on Next. Select a Philips light you want to schedule.
  5. Enter the Schedule configuration, select the location and Tap Done.

Nexus Ultimate Gateway Nexus Lite as an Extender

How to add Home Lite as an Extender using BLE Method
  • Home Lite can be added as an extender to expand the reach of the IR signals. IR cannot travel through walls. It is used to control the IR devices that are in different rooms.
  • Under the Devices tab, click on Add Devices and then tap on Home Lite as an extender.
  • Now, Power up the device and make sure the LED light is glowing in solid Red color.
  • Once the pop-up appears, allow the device to connect with Bluetooth.
  • Ensure that your mobile device and Home Lite are within 5 meters of your Wi-Fi Router.
  • Select your Home Lite ID.
  • Enter the password for the  Wi-Fi network that your mobile device is connected to and tap on Connect Wi-Fi.
  • Your device will start connecting to your Wi-Fi.
  • Home Lite connects to your Wi-Fi network, Cloud and mobile App.
  • Enter the Device Information and then click on Done.
  • A pop-up appears mentioning, “ Device added successfully”. Click on OK.
How to add Home Lite as an Extender using Wi-Fi
  • Under the Devices tab, click on Add Devices and then tap on Home Lite as an extender.
  • Now, Power up the device and make sure the LED light is glowing in solid Red color.
  • Once the pop-up appears, allow the device to connect with Bluetooth.
  • If you are unable to see your Gateway, please click on Rescan.
  • Even if after Rescanning, you are unable to see your Gateway, please click on  Unable to see your Gateway?
  • Now, connect your phone to Home Lite Wi-Fi access point in your phone Wi-Fi settings & return to the Nexus Home App.
  • A screen appears stating “You have successfully connected to Home Lite Wi-Fi”.
  • Select your preferred Wi-Fi network to connect Home Lite to the network.
  • Enter the password for the selected Wi-Fi network and tap on Connect Wi-Fi.
  • Click OK  on the pop up screen. Now, open your Wi-Fi settings in your phone and connect your phone to the same Wi-Fi network to which extender is connected and navigate back to Nexus Home App.
  • The Home Lite connects to your Wi-Fi network and mobile App.
  • Enter the Device Information and click on Done.
  • A pop-up appears confirming that the Device is added successfully.

Nexus Ultimate Gateway Remotes

Can I delete the added IR keys in my own created remote

Yes, to delete follow the instructions mentioned below.

  • Select the remote you have created and tap on Edit at the top-right corner. Tap the key which you want to delete and select Delete.
How to add Air Conditioner without LCD on controller
  • Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.
  • Select AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model.
  • If it works for you, enter the device information and tap Done. For example, we have selected EDGESTAR AC in our case.
How to add Air conditioner with LCD on controller
  • Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.
  • Select AIR CONDITIONER. Push power button of the controller pointing towards the Gateway as shown in the figure within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected CARRIER AC in our case.
  • Make sure that the Nexus Home Ultimate is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.
  • Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.
How to add Aircon Ceiling System
  • Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.
  • Select AC CEILING. Push power button of the controller pointing towards the Gateway within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected DAIKIN AC in our case.
  • Make sure that the Nexus Home Ultimate is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.
  • Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.
How to add Aircon Split System
  • Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.
  • Select AC SPLIT. Push power button of the controller pointing towards the Gateway within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected BLUE STAR AC in our case.
  • Make sure that the Nexus Home Ultimate is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.
  • Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.
How to add IR Remote (Cloud)

In Nexus Home App App:

  • Tap on Devices and select Add Device. Under Add A Device, tap on IR Remote.
  • Choose a device to configure from the list of compatible IR devices. Follow on-screen instructions to add the device.
  • In our case, we have selected Bose as a remote by tapping on Search More.
  • Enter the Device Information and tap Done.
How to add IR Remote (Custom)

In Nexus Home App:

  • Tap on Devices.
  • Select Add Device. Under Add A Device, select IR Remote and tap on Create my Own IR Remote.
  • Select a device from the list. Enter the device information and tap Done.
  • Go back to Devices and select the added custom remote.
  • Tap on the info icon to view the key pairing instructions.
  • Tap on Edit at the top-right corner of the screen. A pop-up appears asking you to double tap the key to pair. Tap OK.
  • Point your original remote control to the Gateway and press the desired button on your remote control.
  • Message saying Key Learnt Successfully will appear.
  • Repeat the same process to pair any number of keys from your remote.
How to add Portable Air Conditioner with LCD on controller
  • Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.
  • Select PORTABLE AIR CONDITIONER (with LCD STATUS ON REMOTE). Select your desired AC brand from the available devices. Enter the model number of your AC in the search bar. Now, select your AC. If you do not find your model, tap Unable to find Model. For example, we have selected MIDEA AC in our case.
  • Make sure that the Nexus Home Ultimate is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.
  • Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.
How to add Portable Air Conditioner with no LCD on controller
  • Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.
  • Select PORTABLE AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model.
  • If it works for you, enter the device information and tap Done. For example, we have selected HAIER AC in our case.
How to add Television

In Nexus Home Ultimate App:

  • Tap on Devices and select Add Device. Under Add A Device, tap on Television.
  • Select the brands available or select the brands available or tap on Search More to configure from the list of available IR devices. Follow on-screen instructions to add the device.
  • Enter the Device Information and tap Done.
How to add Tower Air Conditioner with LCD on controller
  • Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.
  • Select TOWER AIR CONDITIONER (with LCD STATUS ON REMOTE). Select your desired AC brand from the available devices. Enter the model number of your AC in the search bar. Now, select your AC. If you do not find your model, tap Unable to find Model. For example, we have selected Koppel AC in our case.
  • Make sure that the Nexus Home Ultimate is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.
  • Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.
How to add Tower Air Conditioner with no LCD on controller
  • Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.
  • Select TOWER AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model.
  • If it works for you, enter the device information and tap Done. For example, we have selected MITSUBISHI ELECTRIC AC in our case.
How to add Window Air Conditioner with LCD on controller
  • Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.
  • Select WINDOW AIR CONDITIONER (with LCD STATUS ON CONTROLLER). Push power button of the controller pointing towards the Gateway as shown in the figure within 2 - 3 cms or select the brands available or tap on Search More to configure from the list of available devices. Select your AC and enter the model number of your AC in the search bar. Now, select your desired AC. If you do not find your model, tap Unable to find Model. For example, we have selected HITACHI AC in our case.
  • Make sure that the Nexus Home Ultimate is in the line of sight of your AC. Then tap the Power button on the screen. If your AC responds, then tap YES. If not, tap NO to check the other available models. Follow on-screen instructions to proceed further.
  • Check if all the keys on the ‘remote’ screen are working. If yes tap OK else tap Not Working to select the model again or create your own IR Remote. Enter the device information and tap Done.
How to add Window Air Conditioner with no LCD on controller
  • Tap on Devices present at the bottom of your screen and select Add Device. Under Add A Device, tap on Air Conditioner.
  • Select WINDOW AIR CONDITIONER (NO LCD STATUS). Select your desired AC brand from the available devices and check if your device is responding to all buttons on the ‘remote’ screen are working. If yes tap Working else tap Not working to select the other available model.
  • If it works for you, enter the device information and tap Done. For example, we have selected PANASONIC AC in our case.
How to create my own custom remote

In Nexus Home App:

  • Tap on Devices.
  • Select Add Device. Under Add A Device, select IR Remote and tap on Create my Own IR Remote.
  • Select Custom Remote, enter the device name and tap Done.

Pairing Keys:

  • Select the remote you have created and tap on Edit at the top-right corner. Tap on “+” and select Pairing and follow on-screen instructions to pair your own keys (or) tap on Add key from another Remote to select the keys from another added IR remotes.
My AC does not react after setup, what do I do
  • Make sure there is line of sight between Nexus Home Ultimate and AC
  • Make sure that your remote control works from the same position where you placed Nexus Home Ultimate.
  • Try placing Nexus Home Ultimate at a different position

If all fail:

Choose the remote model from the list or create a remote by your own.

What are Discrete Keys

Discrete Keys are unique inputs to your devices that can be configured and controlled using your App. For example, your TV has multiple HDMI inputs - HDMI1, HDMI2 etc or AUX1/AUX2 you can add these inputs as discrete input buttons on your App screen. You can do the same with all your other devices, other than ACs.

Note: Discrete keys are only available for all IR media devices.

Which Air Conditioners does Nexus Home Ultimate support

Nexus Home Ultimate works with the following Air Conditioners.

  • Split AC with and without LCD on the controller.
  • Ceiling AC
  • Portable AC with and without LCD on the controller.
  • Tower AC with and without LCD on the controller.
  • Window AC with and without LCD on the controller.

Nexus Ultimate Gateway Voice Control By Google

Assign your devices to Rooms

By assigning your devices to a room with Google Home Control, you can control multiple devices as a group. First, add rooms in Google Home Control and then assign devices to your rooms.

Note: Rooms set up in Google Home Control are completely separate from the Rooms in the Nexus Home App. The Google Assistant will not recognize the rooms in Nexus Home. Also, Actions cannot be enabled through a command for a Room, so we do not recommend adding Actions to Rooms.

Google Home voice commands to control AVR

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control Air Conditioner

Okay Google, Turn ON Device Name

Okay Google, Turn OFF Device Name

Okay Google, Set Device Name to OFF

Okay Google, Set Device Name to 20

Okay Google, Set Device Name to Cool

Okay Google, Set Device Name to Heat (Works only if the mode is available for the brand)

Okay Google, Set Device Name to Heat-Cool (This command is Auto mode. Works only if the mode is available for the brand)

Google Home voice commands to control Air Purifier

Okay Google, turn ON Device name

Okay Google, turn OFF Device name

Google Home voice commands to control Audio Amplifier

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control CD

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control DTH by Provider

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control DVD BR

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control Disc Player

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control FAN

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control FAN Heater

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control GU10 CCT

Okay Google, Turn ON Device Name.

Okay Google, Turn OFF Device Name.

Okay Google, Set Device Name brightness to 40%

Google Home voice commands to control Media Box

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control Projector

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control Sound Bar

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control TV Box

Okay Google, turn ON Device Name

Okay Google, turn OFF Device Name

Google Home voice commands to control Television

Just say: Okay Google, Turn ON device name or Okay Google, Turn OFF device name to control IR devices connected to Nexus Home Gateway.

How do I disconnect my Google Home from my Nexus Home account
  • Open the Google Home App and tap on the Profile icon at the bottom right corner.
  • Under GOOGLE ASSISTANT, tap on More Settings.
  • Select ASSISTANT, tap on Home Control.
  • Select plus icon and tap on Nexus Home Skill.
  • Tap Unlink account.
How to setup Google Home and connect with a Nexus Home account

Make sure you are having the latest version of Google Home app on your phone.

Android:

  • Download the Google Home App from Google PlayStore.
  • Open the Google Home App and sign-in using your Google account.
  • Follow the instructions to set up Google Home.
  • After successful setup, Tap on + Add on home page to add your Nexus account.
  • Select Set up device and tap on Have something already set up?.
  • Enter Nexus Home Skill in the Search bar and select it.
  • Enter your Nexus Home account credentials and tap on Login.
  • Select your desired Nexus Home Gateway from the list. (Note: You can only control the devices which are connected to the selected Gateway).
  • All Devices and Actions in your Nexus Home account will be available in the HOME Page.

iOS:

  • Download the Google Home App from Apple App Store.
  • Open the Google Home App and sign-in using your Google account.
  • Tap on the Profile icon at the bottom right corner.
  • Under GOOGLE ASSISTANT, tap on More Settings.
  • Select ASSISTANT, tap on Home Control.
  • Tap the plus icon at the bottom right under DEVICES and select Nexus Home Skill.
  • Enter your Nexus Home account email address, password and tap on Login.
  • Select your desired Gateway from the list. (Note: You can only control the devices which are connected to selected Gateway)
  • All Devices and Actions in Nexus Home will be available in HOME CONTROL under DEVICES.
  • Visit Google, for more information.

Note: Google Home will not recognize the rooms in Nexus Home. Please try to use other browsers if you face issues with Google Chrome browser while linking your Nexus Home account with Google Home.

Nexus Home connected devices controlled through Google Home

Following Nexus Home connected devices can be controlled through Google Home: Television, Air Conditioner, Audio Amplifier, DVD Player, Media Box, Projector, DTH/Cable, Sound Bar, LIFX Lights, Philips Hue Lights,Brilliant Devices, User defined Actions and Home Theater Sequence.

Note: You cannot control custom remotes through Google Home.

Nexus Ultimate Gateway Voice Control by Alexa

Alexa says device not responding, what do I do

To overcome this situation, unlink the skill and re-link.

Alexa voice commands to control AVR

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control Air Conditioner

Alexa, Turn ON Device Name.

Alexa, Set Device Name to OFF

Alexa, Set Device Name to 20

Alexa, Set Device Name to Cool

Alexa, Set Device Name to Heat (Works only if the mode is available for the brand)

Alexa, Set Device Name to Auto (Works only if the mode is available for the brand)

Note: You can only reduce or increase the temperature when the AC is in Heat and Cool mode.

Alexa voice commands to control Air Purifier

Alexa, Turn ON Device Name

 Alexa, Turn OFF Device Name

Alexa voice commands to control Audio Amplifier

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control CD

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control DTH by Provider

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control DVD BR

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control Disc Player

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

  • Note: You can increase a maximum of device Volume by 5.
Alexa voice commands to control FAN

Alexa, Turn ON Device name

Alexa, Turn OFF Device name

Alexa voice commands to control FAN HEATER

Alexa, Turn ON Device name

Alexa, Turn OFF Device name

Alexa voice commands to control GU10 CCT

Alexa, Turn ON Device Name.

Alexa, Turn OFF Device Name.

Alexa, Set Device Name brightness to 40%

Alexa voice commands to control Media Box

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control Projector

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control Satellite Receiver/DTH/Cable

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control Sengled Element Classic LED Bulb (ZIGBEE)

Alexa, Turn ON Device Name.

Alexa, Turn OFF Device Name.

Alexa, Set Device Name brightness to 40%

Alexa voice commands to control Sengled Touch LED Bulb (ZIGBEE)

Alexa, Turn ON Device Name.

Alexa, Turn OFF Device Name.

Alexa, Set Device Name brightness to 40%

Alexa voice commands to control Sound Bar

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control TV Box

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.

Alexa voice commands to control Television

Alexa, turn ON Device Name

Alexa, turn OFF Device Name

Alexa, Mute Device Name

Alexa, Unmute Device Name

Alexa, Volume up Device Name by 5

Alexa, Volume down Device Name by 5

Alexa, Channel up on Device Name

Alexa, Next channel on Device Name

Alexa, Channel down on Device Name

Alexa, change Channel to 200 on Device Name

Note: You can increase a maximum of device Volume by 5.

Can I enable/disable nexus Home Ultimate Actions through Alexa

Yes, you can enable/disable the Actions in Nexus Home Ultimate.

Just say, “Alexa, TURN ON Good Night” to enable the Action and “Alexa, TURN OFF Good Night” to disable the Action.

Note: You can only turn ON (Enable) Quick Actions and Home Theater Sequence since these Actions cannot be disabled.

Can I turn off Amazon Alexa's microphone

Yes, by pressing the Microphone ON/OFF button present at the top of the device.

How do I add Amazon Alexa to my Nexus Home Ultimate

Firstly make sure you install Amazon Echo App on your device.

  1. In the Echo Application, tap on the menu bar.
  2. Select Skills & Games, search Nexus Home and tap on Nexus Home.
  3. Click on Enable Skill and link your Nexus Home account by entering your Nexus Home account credentials.
  4. Select the desired Gateway from the list.
  5. In order to discover the devices added to your Nexus Home account by Amazon Echo, just say Discover Devices.
  6. To view the discovered devices, tap on Devices icon and select All Devices.

Note: Every time you add a new device to the Nexus Home app, make sure you follow the above process.

How do I disable Brilliant Nexus skill for my Alexa
  • Open Amazon Alexa App.
  • Tap on the side menu icon and select Skills & Games.
  • Tap on Your Skills , select Nexus Home under Enabled and tap on DISABLE SKILL.
How do I have Amazon Alexa discover my devices

Just say Alexa, discover devices once your Nexus Home account and Amazon accounts are linked.

Note: If you reset and re-setup Nexus Home Ultimate Gateway, disable and enable Nexus Home skill in Alexa app.

How to setup Amazon Alexa

Download the Alexa App from Google Play/Apple App Store and sign in.

Tip: Before setup, check that you have the latest version of the Alexa app in your device’s app store. With the free Alexa app, you can set up your device; manage your alarms, music, shopping lists, and more. The Alexa app is available on phones and tablets with: * Android 5.0 or higher * iOS 9.0 or higher

To download the Alexa app, go to the app store on your mobile device and search for Alexa app. Then select and download the app.

You can also visit alexa.amazon.com on your web browser.

  1. Turn on Amazon Echo (2nd Generation). Plug the included power adapter into Amazon Echo (2nd Generation) and then into a power outlet. The light ring on Amazon Echo (2nd Generation) turns blue, and then orange. When the light turns orange, Alexa greets you.
  2. Connect Amazon Echo (2nd Generation) to a Wi-Fi network. Follow the guided instructions in the app to connect Amazon Echo (2nd Generation) to a Wi-Fi network. To learn more, go to Connect Your Echo Device to Wi-Fi .
    Tip: If your Amazon Echo (2nd Generation) doesn’t connect to your Wi-Fi network, unplug and then plug the device into a power outlet to restart it. If you still have trouble, reset your Amazon Echo (2nd Generation) to its factory settings and set it up again. To learn more, go to Reset Your Echo Device.
  3. Talk to Alexa. You can now use your Echo device. To get started, say the “wake word” and then speak naturally to Alexa. Your Echo device is set to respond to the wake word “Alexa” by default, but you can change it at any time. To manage the wake word in the Alexa app, select the Devices icon, select your device, and then select Wake word. You can also say, “Change the wake word.”
  4. Optional: Connect Amazon Echo (2nd Generation) to an External Speaker While Amazon Echo (2nd Generation) has a speaker, you can connect it to external speakers with an audio cable (sold separately) or through Bluetooth.

Note: Alexa prompts “Going forward, I would like to respond with a beep. Do you want to continue”. If you select continue, Alexa will respond with a beep sound rather than “OK” when you give a command.

Nexus Home connected devices controlled through Alexa

Following Nexus Home connected devices can be controlled through Alexa:

Television, Air Conditioner, Audio Amplifier, DVD Player, Media Box, Projector, DTH/Cable, Sound Bar, LIFX Lights, Philips Hue Lights,Brilliant Devices, User defined Actions and Home Theater Sequence.

Note: Specify generic names for devices to understand & control using Alexa. You cannot control custom remotes through Alexa

Nexus Ultimate Gateway ZIGBEE Devices

How to add Cree Connected Bulb (ZIGBEE)

In Nexus Home App:

  • Click on Add Device under Devices tab and select a Category to add your Zigbee Device.
    For Example, To add Cree Connected Bulb(Zigbee), select Light category.
  • Tap on Cree Connected Bulb(ZIGBEE).
  • To pair this bulb, make sure the bulb is deleted and then tap Next and power ON the bulb.
  • The bulb will now start pairing.
  • Enter the Device Information and click on Done.
  • A pop-up appears saying, “ Device added successfully”.
How to add Sengled Element Classic LED Bulb

In Nexus Home App:

  • Click on Add Device under Devices tab and select a Category to add your Zigbee Device.
    For Example, To add Sengled Element Classic LED Bulb, select Light category.
  • Tap on Sengled Element Classic LED Bulb (A-19) (ZIGBEE).
  • To pair this bulb, make sure the bulb is deleted and then tap Next below and power ON the bulb.
  • The bulb will now start pairing.
  • Enter the Device Information and click on Done.
  • A pop-up appears saying, “ Device added successfully”.
How to add Sengled Element Touch LED Bulb

In Nexus Home App:

  • Click on Add Device under Devices tab and select a Category to add your Zigbee Device.
    For Example, To add Sengled Element Touch LED Bulb, select Light category.
  • Tap on Sengled Element Touch LED Bulb (ZIGBEE).
  • To pair this bulb, make sure the bulb is deleted and then tap Next and power ON the bulb.
  • The bulb will now start pairing.
  • Enter the Device Information and click on Done.
  • A pop-up appears saying, “ Device added successfully”.
How to add Tuya Door Sensor (Zigbee)

In Nexus Home App:

  • Click on Add Device under Devices tab and select a category to add your Zigbee Device.
    For Example, To add Tuya Door Sensor, select Security and Safety category.
  • Tap on  Door Sensors.
  • Click on Tuya Door Sensor (ZIGBEE) to proceed further.
  • To pair this device, click on the Next button. Then insert a pin and press & hold for 5 seconds.
  • The device will start pairing with Home Ultimate.
  • Enter the Device information and tap on Done.
  • A pop-up appears saying, “Device added successfully”.
How to add Tuya Motion Sensor

In Nexus Home App:

  • Click on Add Device under Devices tab and select a category to add your Zigbee Device.
    For Example, To add Tuya Motion Sensor, select Security and Safety category.
  • Tap on  Motion Sensors.
  • Click on Tuya Motion Sensor (ZIGBEE) to proceed further.
  • To pair this device, click on the  Next button. Then insert a pin and press & hold for 5 seconds.
  • The device will start pairing with Home Ultimate.
  • Enter the Device information and tap on Done.
  • A pop-up appears saying, “Device added successfully”.
How to add Tuya Temperature and Humidity Sensor (Zigbee)

In Nexus Home App:

  • Click on Add Device under Devices tab and select a category to add your Zigbee Device.
    For Example, To add TuyaTemperature and Humidity Sensor, select Security and Safety category.
  • Tap on  Multi Sensors.
  • Click on Tuya Temperature and Humidity Sensor(ZIGBEE) to proceed further.
  • To pair this device, click on  Next below and then press and hold the button for 5 seconds.
  • The device will start pairing with Home Ultimate.
  • Enter the Device information and tap on Done.
  • A pop-up appears saying, “Device added successfully”
How to add Yale Lock (ZIGBEE)

In Nexus Home App:

  • Click on Add Device under Devices tab and select a Category to add your Zigbee Device.
    For Example, To add Yale Lock(Zigbee), select Security and Safety category then tap Door Lock.
  • Tap on Yale Lock(ZIGBEE).
  • Follow the Yale Lock documentation to install and setup your device. When this is done, tap Next.
  • The device will now start pairing with Home Ultimate.
  • Enter the Device Information and click on Done.
  • A pop-up appears saying, “ Device added successfully”.
How to reset ZIGBEE devices

In Nexus Home Ultimate:

  • Tap on Settings on the bottom right corner.
  • Under settings, tap Hub Settings.
  • Tap on Reset Zigbee Radio.
  • A pop-up appears mentioning “Reset Zigbee “ will delete all your Zigbee devices from your Home Ultimate and app.
  • Select OK to reset Zigbee radio.
  • A pop-up appeared mentioning, “Zigbee reset Successful”, then tap OK.

Stainless Steel Care

Stainless Steel Care

Stainless Steel offers a high level of protection against the elements and some grades of Stainless Steel (such as 316 Marine Grade) are suited to coastal environments. However, it is critical to note that all Stainless Steel fittings must be properly prepared BEFORE installation, and maintained regularly, in order to maintain their finish.

Stainless Steel has a very high resistance to corrosion. Despite this, ‘blotches’ may appear on the surface of the stainless steel. The cause of the blotching is due to some free iron atoms from the polishing wire brushes remaining on the surface, and is NOT A FAULT. A soft cloth soaked with neutral oil (WD-40) should remove these ‘blotches’.

If exposed to very corrosive environmental conditions (coastal areas, salty atmosphere etc) Stainless Steel will require additional maintenance. BEFORE installation, the stainless steel parts MUST BE TREATED with neutral oil, which must penetrate all the joints, after which, dry the area with a soft cloth. In extremely corrosive environments, the treatment with oil must be repeated at least 4 times a year. In case of serious corrosion, use an abrasive paste designed for stainless steel to remove the stain, then reapply the neutral oil again.